Running Ubuntu 20 LTS using Chrome or Brave, I cannot see everything so cannot use the extension in the browser. See screenshots.

It's not possible to zoom in/out using the normal browser controls.

Can anyone help?

Hi @J K,

Welcome to the Enpass Community.

Please share the following details so that I assist you better.

1. On which device (along with the OS version) you are using Enpass?
2. The Version of Enpass (also is it a Store or Website version), Enpass Extension, Browser Version on which you are facing this issue?
3. Are you facing the same problem with other browsers too? if yes mention all.

Hey @Gulshan Dogra

1. Desktop running Ubuntu 20
2. Enpass version 6.7.4 (933), Enpass browser extension from the Chrome Web Store, Chrome Version 96.0.4664.110 (Official Build) (64-bit)
3. Problem present in browsers Chrome, Brave, and Firefox

Hi @Gulshan Dogra,

Has there been any update on this?

I've noticed that the size of the interface changes depending on which monitor I have enpass running. Could this be part of the issue?

Thanks

James.

@J K try these troubleshotting steps mention in FAQ.

Edited January 5, 20224 yr by Samuela