Hello Team Enpass…

I experienced another problem this morning updating a password.

I logged in to my bank, and selected the link on their website to change my password.  

I generated a new password and saved the new PW. Next, I copied the first password at the TOP of the “History” list, as this SHOULD have been the last successful password that was created for this account.  

I copied and pasted it, in the “CURRENT” password text box on my banks website, as this should have been the SAME one I used to login to change my password, right? Yes!

Next, I copied the new password that I just created, and pasted it.  After I selected to update my password, I was informed that the “Current” password (the one I just used to login to my bank) is incorrect.  

I then, opened the password “History” and noticed that I had TWO (2) passwords for this account that were created the SAME DAY and the SAME TIME!  How can this be???  

As it turns out, the second password from the top of the password history list, was the “Current” or correct password that I needed to update the new password.

There should NEVER be two or more passwords that were created for an account that have the SAME MONTH, DAY, YEAR and TIME even to the very SECOND!

Below, are pictures to prove it… This needs to be fixed ASAP.

Thank you for your attention to this issue, it is greatly appreciated!

 

Right after posting this issue, I went to update my Google password and the same problem occurred.

The second password in the list was the one “Current” password needed to update this password.  This should not be.

I just updated my Microsoft account, same issue occurred, again…

Once again, while updating my Apple Account password today, Enpass History is showing two (2) different passwords created the same day and time to the second.  This needs to be resolved ASAP.  Thank you for your assistance.

I've reported this issue to the technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them.

#SI-4179

To assist us in investigating the issue further, could you please provide the following details:

1. The version of Enpass you are using.
2. The version of iOS on your device.
3. Please verify if your vault is synced with any cloud service. If so, kindly specify the cloud service it is synced with.

If possible, could you also share a screen recording of the issue? 

 

Hello Team Enpass… Sorry for the late reply.  

I just updated my banking and Google account passwords and everything went perfect this time.  

I created the new passwords for both of these accounts first, and did not see any duplicates. I was able to go back to my previous password when prompted to update the new password and it worked perfect for both, no issues.

Previously, when I was experiencing these problems, I was using an iPhone 14 Pro Max with IOS 18.2.x and Enpass versions: 6.11.6 (879) & 6.11.7 (903).

Now, I am using an iPhone 16 Pro Max with IOS 18.3.1 and Enpass version: 6.11.8 (929).  I use Apple iCloud for syncing.

Please consider this request “resolved”.  Thank you for your attention and assistance with this issue

nrom

Edited February 16, 20251 yr by nrom
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