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What is program compatibility assistant talking about?

Featured Replies

It may just be me but Enpass a lot or always sometimes seems to freeze up when I go to use it at times. I have to force exit/close it then reopen it. 

Doubt that error has anything to do with it but maybe. It was on a older version on Enpass if that matters. 

 

whatisprogramcompatibilityassistanttalkingabout.thumb.jpg.b5404a1f8a7778f5b788cd968cd35016.jpg

 

 

Who knows this may not even have anything to do with Enpass.

 

 

Not sure if this important or matters but yes at the time I was sharing my Enpass data, logins entered into program myself. (not over anything internet) Doubt Enpass even uses bonjour sharing method but no idea for sure. 

 

 

 

Edited by ng4ever

Freezing issues can sometimes occur due to compatibility problems, especially if you’re using an older version of Enpass. Updating to the latest version is recommended, as it includes performance improvements and bug fixes that may resolve the issue you're experiencing.

Also, while Enpass doesn’t use Bonjour for sharing data, manually entering or importing logins shouldn’t typically cause freezing unless there's a conflict with certain system settings or third-party software.

If the issue persists after updating, please let us know:

  • Your OS version

  • Your current Enpass version

  • Any steps that consistently reproduce the freeze

We’ll be happy to investigate further.

  • Author
On 7/8/2025 at 2:49 AM, Amandeep Kumar said:

Freezing issues can sometimes occur due to compatibility problems, especially if you’re using an older version of Enpass. Updating to the latest version is recommended, as it includes performance improvements and bug fixes that may resolve the issue you're experiencing.

Also, while Enpass doesn’t use Bonjour for sharing data, manually entering or importing logins shouldn’t typically cause freezing unless there's a conflict with certain system settings or third-party software.

If the issue persists after updating, please let us know:

  • Your OS version

  • Your current Enpass version

  • Any steps that consistently reproduce the freeze

We’ll be happy to investigate further.

 

I fear it will never be fixed but here:

 

Windows 11 64 bit

Enpass 6.11.12

Just using Enpass in Firefox

Thanks for sharing the details about the freezing problem you’re facing with Enpass on Windows 11.

To get this sorted as quickly as possible, could you please:

  1. Update your Enpass browser extension in Firefox to the latest version.

  2. Let us know if the freezing happens only when using Firefox or if it also occurs with other browsers.

  3. Tell us if the Enpass desktop app itself freezes, or if it’s only during browser actions like autofill.

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