July 23, 2025Jul 23 Set-Up: MacOS 15.5 NextCloud There are 2 separate Vaults on the NextCloud So Far: Both Vaults have been syncing correctly for the past few years Problem: Since today, one of the Vaults does not want to sync I set-up the synchronisation new, does not solve it. Error: SYNC ERROR - Password wrong. The same WEBDAV password works for the other vault. What is the issue?
July 23, 2025Jul 23 Author I could not resolve the issue. But I deleted all the data on the WebDAV and synced new from my DeskTop... now it works again. Must have been that some data on the WebDAV was corrupt.... never happened to me in all the years that I was using ENPASS with WebDAV... Any insight why this might happen? Thanx. Edited July 23, 2025Jul 23 by JPC
July 24, 2025Jul 24 The issue occurs when the Master Password in your Enpass app doesn't match the one associated with the WebDAV vault. By deleting the data on WebDAV and re-syncing from your desktop, the vault was likely re-uploaded with the correct, updated Master Password, which may have resolved the problem.
July 24, 2025Jul 24 Author 2 hours ago, Tarun Singh Rawat said: The issue occurs when the Master Password in your Enpass app doesn't match the one associated with the WebDAV vault. By deleting the data on WebDAV and re-syncing from your desktop, the vault was likely re-uploaded with the correct, updated Master Password, which may have resolved the problem. Understand... but how come it works fine for one or two days, but then suddenly it does not work any more? Nobody has change any password.... and it happened twice within the last two days... Edited July 24, 2025Jul 24 by JPC
July 25, 2025Jul 25 This issue can occur if the WebDAV vault data becomes corrupted or partially synced often due to network interruptions or session conflicts. While the Master Password hasn’t changed, Enpass may fail to read or decrypt the vault metadata correctly, resulting in the “Password wrong” error. We recommend ensuring auto-backups are enabled in Enpass so that if this happens again, you’ll have the latest copy of your data ready to restore easily.
July 25, 2025Jul 25 Author Thank you! We found out what the problem was. It indeed was a Network issue. our Cloud has very strong brute force protection. In our case there was a mobile device trying to sync with the cloud, but was set-up with wrong login-data. It kept repeatedly trying to connect to the server with the wrong credentials. The cloud server thought it was a brute force attack and throttled this IP for 30 seconds upon each log-in attempt. We now fixed it and it seems to be solved.
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