I’m reaching out because Wi‑Fi Sync is not working between my Windows 11 PC and my iPhone 15 with the latest iOS installed. The PC shows the Wi‑Fi Sync Server running, but the iPhone remains stuck on “Looking up for servers…” and never detects the server.
To save time and avoid repeating steps, here is a complete list of everything I have already tried:
iPhone-side checks
•     Confirmed Enpass has Local Network permission enabled
•     Confirmed Background App Refresh is enabled
•     Verified both devices are on the same Wi‑Fi network
•     Confirmed the iPhone can reach the PC’s LAN IP
Windows PC network checks
•     Verified the PC is on a Private network
•     Confirmed the PC has a stable LAN IP
•     Ensured no VPN is active
•     Confirmed router is not using AP/client isolation
Bitdefender Firewall troubleshooting
•     Verified Enpass.exe has an allow rule
•     Deleted and recreated the rule to ensure a clean configuration
•     Set rule to Home/Office network, Any protocol, Any port
•     Attempted to allow wifisyncserver_bin.exe (Bitdefender blocked or did not detect it)
•     Turned off Stealth Mode for the active adapter
•     Ensured LAN discovery is not being blocked
Enpass Wi‑Fi Sync troubleshooting
•     Restarted the Wi‑Fi Sync Server multiple times
•     Re-entered the Wi‑Fi Sync Data Password
•     Reset sync settings on both devices
•     Confirmed the server runs on PC but is never discovered by the iPhone
Folder and vault checks
•     Verified the Enpass_Sync folder contains the correct files (vault.enpassdbsync + metadata)
•     Confirmed iOS requires selecting a folder, not a file
•     Attempted restructuring the folder to avoid iOS “missing folder” issues


Summary of the issue Despite all of the above, the iPhone never detects the PC’s Wi‑Fi Sync Server. The PC server runs, but the iPhone remains stuck on “Looking up for servers…”. All LAN, firewall, folder, and permission‑related causes appear to be ruled out. Could you please advise on next steps or provide any advanced diagnostics that might help identify why the iPhone cannot see the PC’s Wi‑Fi Sync Server?

Thank you,
Ken

@Ken Thank you for the detailed explanation and for outlining all the troubleshooting steps you’ve already tried.

Since this issue requires more in-depth troubleshooting and diagnostics, could you please email us at support@enpass.io with these details? Our support team will review the case closely and guide you further to help get this issue resolved.

We appreciate your patience and cooperation.

I emailed and a Support Ticket has been created.