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Can´t view attached images

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If i attach a image to a login most of the times i can right click on it and choose either Save or Open. But, many times i can only Save and am not able to open the attached image. As you can see in the attached image in this forum post Save is the only option i have. I have not yet found a way to reproduce it to 100%.

To solve it when it happens i must under the Primary section click on Attacements to sort out the items that have files attached. When i have done this, i get both options again, iow Save and Open.

This works without flaws in Enpass 5.6.9.

no-open.png

open-and-save.png

  • 1 month later...

I have the same issue, I see the exact thing you do.  Nothing from Enpass yet?

  • 1 year later...

This problem is still not fixed on Mac.  Cannot view or open an attached pdf.  Save is the only option.  Been over a year!

Hi @Lewisl

We are sorry for the inconvenience caused to you.

To view the attachments, please download it first and then only you can view it. Also, the suggestion to open/view the attachment without downloading or saving has been noted and forwarded to the development team.

Thanks!

Same issue here. I repeat hereunder my yesterday's post:
 

Windows 10 is my operating system on Desktop.
iOS 13.5.1 on iPhone.
Sync using Dropbox.
PDF attachments don't open on the Desktop version, while they open on the iPhone.
When I right-click on the attachment, only the Save option appears, not the Open option. (See picture attached.)
What to do?

Hi @Gianni,

Thanks for writing in.

We have already responded to your forum post. To prevent duplication of efforts, please revert on the same if you have any concerns.

Thanks!

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