Secure

Hi Abhisek. 1 vault 1 master password I did not have another master password. All other devices work on this password.

Hi Abhisek. Thanks so much for your help! 1. The version of the Enpass app and OS you are using on your devices.I am synced to the correct account. I am using brand new Win 10 and brand new download of Enpass from website store 2. Is the master password working on your other devices or are you accessing the Enpass app through biometrics/Face ID? - Yes master password works on my iphone, my samsung galaxy tablet and another laptop using win 10. No I type the password in. 3. The number of vaults you have in your Enpass app on your other devices. I have just 1 vault on my Enpass app on google drive. 4. Please share a screenshot of any error message you are getting. Please find screenshots below....

Hi Abhisek. Thanks for the reply. I thought that was what I was supposed to do. However Enpass comes back with this "A vault has been found on your google drive account. Please provide a password for this vault. You will use this password to unlock Enpass as your master password." I didn't set up a password for vaults so I put my Master Password in there but it comes back in red with "Incorrect Password." This Master Password works on all of my other devices! I am not sure what to do next. Kind regards, David W

Hello, I have been using Enpass for a few years. Best software product I have ever used. I have suggested Enpass to all of my friends and family. I have had a few issues over the years and you guys always seemed to get me going again no matter how simple the question. Now I have a new issue. My hard drive died. Blue screen of death! Got it fixed and new Win 10 installed. Apps are working again. Now I need to get Enpass installed and running. I have Enpass synced from google drive across all of my devices. A windows PC (different from this newly reinstalled one), a Mac, a tablet, and my cell phone. Enpass still works fine on all of these devices. I downloaded Enpass app from Enpass website store. What steps do I take next to get my Enpass app up and data from the cloud back to it? Thanx in advance for your help. Kind regards, David W

Hello, I am an Enpass user for several years. I am familiar with Enpass. I have a working and stable Enpass Password Manager and a Secure Vault with 200 passwords and important notes. I need some help. I want to set up a working portable Enpass Password Manager on a USB drive. Will a stable Enpass Password Manager also work on a USB drive on the same computer or do I need a computer without Enpass installed at all? Kind regards, David W

Hello again Pratyush Sharma, Thanks for your help above. It has been a few months since I needed your help. I finally bought a new Win 10 computer and I am finally ready to download Enpass from website, install it and move the data file to another folder. This way there will be no issues with two instances of Enpass. I also have Enpass on my iphone and my Mac. Sync is through google drive. Before I restore the Enpass database from the backup file. Do I have to uninstall Enpass from my phone and Mac? Do I have to uninstall sync from google drive and set up a new sync that starts from the new computer?

Hello, I posted my issue on win 10 store and didn't get any replies can someone help me here? I have used Enpass password manager for few years now. I have accessed help here a few times and every time you have been excellent. I know tech's have helped us with this subject many times. However I am still struggling with the process. I would like to move my Vault/Data file location to another computer or better a usb drive. I have Enpass Premium. I have V 6.4.3. I am running Win 10. My download and subsequent upgrades have been from Windows store. This computer is getting old. I am afraid of hdd failure. My Enpass data/vault file info is located on this computer. I have 250 inputs on this Enpass vault data file so I really don't want to manually replace that file. I would like to move that Vault/Data file off of my older computer to another new computer or even better a usb or portable hard drive. Under Settings/Advanced/Data location the data location file info is there but there is no button to move the data location. From searching the Enpass forums I think I have to install the Enpass website app. Do I need to delete Enpass Windows store app before I install the new Enpass website app? Or maybe I can install the new Enpass website app right over the Enpass webstore app? I have the Enpass app on my iphone and Mac synced with gdrive. Do I have to delete these apps also? Will the original gdrive sync still work or will I need to delete that file and make a new sync connection? If I need to delete my gdrive sync file where is that on my gdrive? How do I tell the new website Enpass app that I am a premium user after the new install? What I am asking is what are all the steps to take to move the old Enpass Vault/Data file to a new location? Kind Regards, David W

Can someone help me? Regards, David W

Hello, I have accessed help here a few times and every time you have been excellent. I know tech's have helped us with this subject many times. However I am still struggling with the process. I would like to move my Vault/Data location to another computer or usb drive. I have Enpass Premium. I have V 6.4.3. I am running Win 10. My download and subsequent upgrades have been from Windows. My Enpass data/vault info is located on this computer. I have 250 inputs on this data file so I really don't want to manually replace that file. This computer is old. I am afraid of hdd failure. I would like to move that Vault/data location off of my older computer to another new computer or even better a usb or portable hard drive. Under Settings/Advanced/Data location the data location file is there but there is no button to move the data location. What steps do I need to need to take to move this file? Kind Regards, David W

Howdy Pratyush, Thanks for the reply. No I am not clicking on anything in Enpass. This is the screen that opens when I open Enpass. Here is a scrape of what I see on my mac. It is the options on the right side that I am confused over..... Then if I select Google drive - Network settings it goes to this screen below. From this screen it is server address and port number that I do not know what to do with.....

Hello, It is quite amazing how many people help others on this forum. Kudos to you guys that take a few minutes to answer these crazy questions and help us peeps! Here goes with my crazy question. I have looked through lots of inquiries and answers on here. I can’t quite solve what I need and want to do. I have Enpass on my win 10 laptop and google drive sync to my iphone. I have 250 pieces of data in my vault. It works great. I recently bought a macbook. I am getting familiar with my mac and now I need to get Enpass working on the mac. I installed Enpass on my mac and Enpass boots up fine and Enpass asks some questions. I want to sync my mac Enpass to my google drive..... I am not a new user (that is I have a master password). I want to restore from cloud (my google drive). Google drive is an option to select. When I select google drive it takes me to a window that says “Proxy” – configure how Enpass connects to the internet. Then there is a box to select – “Manual proxy configuration”. If I select that box there are three (3) options I need to fill in…. 1. Server address and port number. 2. Username. 3. Password. Username and Password has to be my Google login credentials. However I do not know where to find the server address and port number. I assume that is my google drive info. Can someone guide me to where I can find these pieces of info? Thanks in advance, David