Hi Garima Singh
Thank you for responding. I tried this as instructed, but this did not solve the problem.
I have 2 win 10 devices, A - my previous main PC and B - my newest PC. I was using enpass on both of them successfully for almost a year until this week.
A works fine, but B stopped with the 'incorrect password' error .
I carried out the instructions above on A ( I also disconnected my android), then started B again and still 'incorrect password'. I went to task manager and stopped enpass and tried again, but same problem. I repeated deleting dropbox file using pc B, but I don't have a backup in B so when I tried again it could not find a file to download.
So, I am still stuck. (would it help to copy the backup from A to B, if I can find the file?)
Your help is appreciated. Len
Also, I inadvertently put my email as user name. I would appreciate it if that were changed to 'Len' or 'LenGab' or something similar.