urgatorbait

This is exactly it. This is what I experience as well plus I’ll add the following using @ryan29 example. Imagine that his MS 365 sub tag has 300 items in the list. When the refresh happens, that list of items scrolls all the way back to the top which means you have to scroll back down to find the item you were working on before the refresh (and hoping you remembered which one you were working on). I’ll be anxious to see how this behaves after the fix you have is implemented. Is there a release date for this?

Thank you @ryan29 for adding meaningfully to this thread. I really hope Enpass can get a grip on this issue and implement a good, sound solution. I am very sincere when I say this, I LOVE Enpass and it has a great foundation on which to be the best password manager by a large margin. I has almost every feature I desire in a password manager but if we could only get rid of this one BIG issue (in my opinion). Thanks all.

Thank you

@Ivarson Oh my goodness, you are my hero! I had no idea you could click on those field labels. Thanks so much for letting me know. Have a blessed day

I'd like to request an option to exclude an individual item from being considered in the audit. Thanks

@Garima Singh Hi, this has become a more serious and significant issue/bug. Here's what just happened (and I'm now concerned about how many other times it's happened and I don't yet know with what items). Background: I'm going through my entire vault of several hundred website logins and I'm updating my passwords with them all. As I have been working my way down the list I have been encountering this refresh issue and the scroll list of my items on the left pane will refresh very often. In other words, in the middle of what I am doing the focus of that list will randomly jump to another item. Here's what just happened to me as an example... I was focused on ITEM A in Enpass and in my browser I was changing the password on the account for ITEM A. While I was changing the password, Enpass refreshed and lost focus for ITEM A. In my browser, the password change was completed and the Enpass browser extension popped up and asked me if I wanted to update the password on ITEM A (it said the specific item by name that I was updating). I clicked the Update button. However, Enpass did NOT update the record for ITEM A (its password remained unchanged). What Enpass did was update the password for a completely different record, ITEM B which was several records higher on my list of logins. Now, I just lost what my password truly is for ITEM B, I had to copy the password for ITEM B and move it to ITEM A, and then go back to the website for ITEM B and submit a "forgot my password" request and start all over. This is a major issue. I have since discovered other cases of this happening in my vault as I have been updating everything. I'm now going to have to go back and login into every single account to ensure I have the correct passwords and reset the incorrect ones again. PLEASE help fix this. The refresh issue needs to be fixed right away. Thank you very much and let me know if I can help or provide you with additional information.

One more thing.... it seems to do TWO refreshes a few seconds apart after saving changes to an item.

@Garima Singh, @Ivarson is correct. What he describes above is what I am experiencing and it is very frustrating. And it can happen after any action, not just after editing an item. For instance, if I send an item to Archive it will do a refresh about 5 seconds later and interrupt whatever action you may be taking after you sent the item to Archive (as an example). Whatever is causing this needs to be adjusted or at least have a way to disable it until after you are done making edits or using the app. Thanks so much for checking into this. I absolutely LOVE Enpass but this is the one, major thing that drives me crazy about it.

@Garima Singh Maybe I did not explain myself clearly enough regarding the modification of templates. I think what you show in your screen prints is how to edit a custom template. I know how to do that but what I want to do is edit the existing template that comes with Enpass because I do not want to have duplicates. In other words, I do not want to have ANY custom templates but rather, just make small changes to the ones that come with Enpass by default. I hope that is more clear. Can I do this? Thanks.

Hi @Garima Singh Thanks for your help. Are you using any cloud to sync vaults in Enpass? Yes Let us know if you have registered Enpass as a Lite/Pro/Premium user? Premium lifetime license Are you using a Single vault or Multiple vaults in Enpass? I have 4 vaults (Primary plus 3) but am not really using the other 3. The other 3 are not synched via cloud either.

Hey, thanks for your response. I think you could be onto something here. I still want to do more testing but I believe if I am not actively editing and updating items then the problem I'm experiencing does not seem to occur. I've been noticing it a bunch because I have been actively and furiously updating and editing all my items and going from one to the next to the next in fairly quick order. So what you suggest seems to jive with my experience. I'm going to watch to see if this is consistent with what I am seeing. THANKS!!!

Sorry for the delayed response. I ended up reformatting my PC and reinstalling everything - partially to see if it would fix this issue but I had other reasons too. I'm now back up and running. The issue is still there but it does not seem to be happening quite as often. The best way to describe it is that the program refreshes itself every 20-30 seconds depending on what you are doing. I mostly notice this when I am scrolling down a list of items like my logins. I'll be dragging the scroll bar down and half way down it will refresh and put me at the top of the list. It also happens when I'm scrolling down the list using my mouse scroll wheel. Those are a few examples. If you have any ideas of what I can try to fix it, I would certainly appreciate it. The issue IS very frustrating. Thanks!

You can also collapse and expand the sections like Categories, Tags, Audit, Others from the left sidebar by single clicking on the section name. Thanks. Not sure how I missed that but thanks for letting me know. You can change the data location if you install Enpass from the Enpass website (Store version doesn’t have this feature). To change the database location, please follow these steps: Open Enpass → Under Settings, go to Advanced → Click on Change Location to change the data location. If I download it from the website and reinstall over my MS store install, will it mess anything up with regards to my database or anything else? You can edit the existing templates from the Customize settings of the Enpass. Steps to edit the existing templates are- Go to settings of Enpass > customize > Click on template under manage > Select the vault to manage templates of (in case of multiple vault) > Click on Template Name under Existing Custom Templates section > Edit the details > Save. I am still quite lost. I simply do not seem to see how to do this. Where do I click on the template I want to edit, Under New or Duplicate Existing? I don't want to create a new one and I don't want to create a duplicate. Can you please be more specific? Thanks so much.

Hi, I've finally switched from Dashlane and LOVE Enpass. I'm very meticulous with my password managers and have been spending quite a lot of time in Enpass getting familiar with it and setting up my items. Having said that, I have compiled a list of several things I'd like to see get implemented in a future version. Thanks so much and keep up the great work! In no particular order: Wherever you need to enter a date, it would be nice to have a calendar widget pop up to ensure dates are getting entered consistently throughout Enpass. There needs to be a better means for updating templates. Maybe I just don't understand how but I see no way to edit an existing template - but rather only make a copy of it and make my changes there. But the problem then is that I then have two versions of that template and no way to get rid of the original or even a way to rename the copy I made. If I make copies of many templates then my create new item menus is going to be very cluttered. It would be nice to be able to move the default directory for Data Location under the Advanced settings. Being able to click an Enpass icon in a particular field and it either fills that field based on what the field is requesting and what I have saved in Enpass or, at a minimum, it brings up the floating selection window. It would be better this way than having to click the shortcut keys. I think I read somewhere that this is already planned for an update soon. Being able to collapse the sections in the left sidebar. Groups like Categories, Tags, Audit, Others should be able to be collapsed or expanded as needed so that there is less scrolling needed based on what you are doing. Make the task bar and browser extension icons blue instead of grey. When it is grey it makes you think that it is not active or something. More themes would be nice. The overall interface is rather nice, clean and modern but the options windows look very outdated. Not a big deal but having it look nice would be a bonus. On a big monitor at high resolution, when you are editing an item, the Save and Cancel buttons are so far apart. These should be much closer to one another. I find I am having to drag my cursor back and forth when I start to go for one button but realize I needed the other. There is too much distance between the data you've entered on an item and the buttons to the right like Copy or Show. I've found that I accidentally copied the wrong item because I didn't click the right button. Related to the two above, there is too much empty screen space on an item when you have the program maximized (which I always do). I like passphrases but I've noticed that even very long ones with numbers and capitals get flagged as being weak. I don't understand this. I think the way these are assessed and rated should be adjusted. One more thing.... I read several posts in these forums where people were vigorously debating Tags versus Folders. I am FIRMLY in the Tags camp as anything you can do with folders, you can do with tags but not the other way around. Having tags in Enpass was one of the features that got me onboard. Thanks so much for all you do to make this a great program. I wish I had found you guys much sooner. I had been using Dashlane for around 8 years maybe longer. But when they killed their desktop app they lost me. Have a blessed day.

Hi, This might be a weird one but I'm at a loss right now. I've been spending a lot of time in the desktop app - I'm a new user and cleaning up my import and such. What happens all the time, like every minute or so, is that Enpass will seemingly do a refresh and kick me out of editing an item or even just taking me back to the top of my login list. At first I thought I might have a key stuck on my keyboard or an overly sensitive mouse button but I think I've ruled that out. It happens when I'm not even touching anything. I've rebooted. I have diabled all mouse buttons except for the right and left mouse buttons. And this only seems to be happening in Enpass. I'm on Win10 x64 fully up to date and running the current version of Enpass. Is anything like this happening with anyone else? I'm open to suggestions. I', tempted to load my back up image of my c: drive and then patch everyting. But having not done one of these since having Enpass I'm a tad nervous about losing my vault. I am backed up to another partition and al;so set up for cloud synchs on each of my vaults so I think I would be fine. Any ideas or help? Thanks in advance.