Nyagaka254

I'm using:

Enpass v6.8.3.726

Vivaldi latest version 

Android 12 on One UI 4

I recently updated to Android 12 and this existed even on Android 11

As you can see from the above photos, when I focus on the username field, there is no inline autofill or accessibility but when I focus on the password field, the inline works but when I use it, only the password is autofilled.

I brought this up earlier and a member of the team told me to turn off the inline and only use the accessibility autofill which actually worked. So using only the accessibility autofill fixes this.

But I really like the inline much better and want to keep using that.

Please look into this.

Hello Enpass Team,

This issue has been there for a long time. I'm thankful that you fixed the issue where inline autofill wasn't working on browsers like chrome and brave. But for vivaldi, the accessibility autofill doesn't work at all and also the issue where the username/email field isn't filled 

22 minutes ago, Abhishek Dewan said:

Hi @Nyagaka254

Thanks for sharing the details.

I have forward every bit of information to our dedicated testing team and will get back to you soon with an update.

Thanks.

45 minutes ago, Abhishek Dewan said:

Hi @Nyagaka254

We are looking into the concern reported by you, but we require some additional information on this matter. Could you please confirm if you can autofill the details after clicking on the Enpass accessibility icon that is appearing on the username, and is Enpass getting triggered on clicking the same?

Yes, in brave browser and chrome the keyboard integration doesn't work but accessibility works and autofills nicely. 

But in vivaldi, accessibility doesn't work and keyboard integration misses boxes

3 hours ago, Abhishek Dewan said:

Hi @Ivarson

Thanks for notifying me that the issue you were facing got resolved!

I'm having the same issue with brave browser and chrome on my phone.

I've tried reinstalling it but doesn't work

Autofill and accessibility settings are turned on. 

Enpass 6.8.2 666 

Android 11, Samsung A12

6 minutes ago, Gulshan Dogra said:

@Nyagaka254,

If you are able to access the Enpass database on any device which is connected/synchronized with the OneDrive then follow the below-mentioned steps and share your findings with me.

1. Take a manual backup of the Enpass database on all the devices.
2. Disconnect the sync on all devices.
3. Open your OneDrive account in any browser then remove the Enpass & Enpass 1 folders from the OneDrive account.
4. Re-set up the sync with OneDrive on all the devices and check.
5. Now after re-syncing with OneDrive, try to restore your database on Android device. 

Still doesn't work.

I've discovered the problem might be Vivaldi. I've tried to restore the database and used chrome instead of vivaldi and it worked. The problem is with vivaldi, I'm not redirected back to the app

On 6/6/2022 at 12:49 PM, Gulshan Dogra said:

Hi @Nyagaka254,

Please share the following details so that we can assist you better in this.

1. On which all devices and OS versions (mention all) are you using Enpass?
2. Which Enpass version are you using on each device?
3. Share the screenshot any error messages or codes you are getting during the sync.
4. Does the last synced time get updated on the sync page?

I've tried with Dropbox, OneDrive and Google Drive. All saying same thing

The desktop app is fine.  The issue is on the mobile app. I'm using v6.8.2.6666 on OneUI 3.1 Android 11

Both OneDrive and Dropbox refuse to login and the app says it was cancelled by the user

1 hour ago, johnq said:

As I mentioned, it keeps asking to re-authorize a few hours after re-authorization. It's not fixed at all in my case. At the very least it sounds like a bug when having multiple vaults that sync to different Dropbox accounts, where the 2nd re-authorization breaks the first, and then the 2nd breaks as well, in a loop. However, I did disable sync'ing entirely for the 2nd vault and it still does it for the first.

Hey johnq,

I've also been experiencing this in v6.8.1 but in the changelog for v6.8.2 they've pointed out that they've fixed it. I'm not sure if they actually did cause I switched to using OneDrive instead and nextcloud for my other vault.

5 hours ago, Silverscott said:

Hello all, hello Enpass Support

I have been using Enpass since its beginning and I could not do without it anymore I have all my digital life in this application so i have a Pro license. My problem is this: I use Enpass mainly on my computer under Windows 10 but I also synchronize it with my phone under Androïd via my Google Drive. So I can access to my vault on my phone with my fingerprint. Six months ago, i lost my main vault's password of my computer. Now, my only way to access to my Enpass vault is my cell phone.

A month ago I changed my cell phone, so I reinstalled Enpass on the new one but couldn’t restore my safe because I don’t have the key. How could I transfer my Enpass Vault from my old Cel to the new one without the main psw ? 

Please tell me I won’t have to (re)copy everything by hand or with copy/paste 

Thx for help

Hey Silverscott,

Ernst is right. With offline password managers such as Enpass there's no way to recover the master password once you've forgotten it. The only way for you now is to manually copy and paste the entries to a new vault since you also can't export without the master password. Never forget your master password...that's why it's called a master password. 

On 5/19/2022 at 2:26 PM, Gulshan Dogra said:

Hi @Nyagaka254,

Thanks for reaching out to us.

Please share the following details so that I can get this issue investigated by our concerned team.

1. On which Web Pages you are getting this issue?
2. Are you facing the same problem with other browsers too? If yes, mention all.

I've tried the new 6.8.2 beta and it looks like you just fixed the autofill of the websites I told you about. But some others still don't work

54 minutes ago, Gulshan Dogra said:

Hi @Nyagaka254,

Thanks for reaching out to us.

Please share the following details so that I can get this issue investigated by our concerned team.

1. On which Web Pages you are getting this issue?
2. Are you facing the same problem with other browsers too? If yes, mention all.

Webpages like trakt, animixplay.to, my university portal, airdroid....and it's only safe to assume others as well which I don't know about. When I try autofilling...only the password is filled and not username 

I only tried with the chrome browser and it was able to autofill perfectly without any issues in chrome. I didn't try any other browsers

I use vivaldi browser on mobile and autofilling doesn't work on some websites. I tested autofilling in chrome and it was working fine for those websites but not on vivaldi. Please fix this cause I love using vivaldi. 

I'm on Android 11, One UI 4 and using Enpass 6.8.1.658 and Vivaldi version 5.2.2620.56

Autofilling using the Android Autofill Service still doesn't work. Whenever I tap on a field, either there is no inline autofill on the keyboard or enpass only autofills the password and not the username. Autofilling with Accessibility is the only one that works meaning I have to switch off the Android Autofill Service. 

12 minutes ago, INTRASERVER said:

Looks like now working. I deselected Android Autofill Services. But still testing.

I'm actually also testing it. I installed it last year and the desktop one wasn't as good as it is now. The android version still doesn't work since I tested ot last year. I've been using SafeInCloud Password Manager which works far much better in my opinion. Autofills fine even additional fields ON ANDROID and syncs nicely too.

14 minutes ago, Gulshan Dogra said:

@Nyagaka254,

Please share the above mentioned details so that I can assist you better in this.

I have a login page that requires 3 fields to be filled. How do I do it on android?

On 1/10/2022 at 12:33 PM, Gulshan Dogra said:

Hi @Nyagaka254,

Welcome to the Enpass community.

For quick troubleshooting I would recommend to disable 'Android auto-fill service' from the Enpass Browser settings and then enable the 'Auto-fill using accessibility'.
Also, make sure to enable these settings as mentioned in this link on your Android device and share your findings with us.

If the issue persists please let me know the following details so that I can get this issue tested for you.

1. On which device (along with OS version) are you using Enpass?
2. Which Enpass version are you using?
3. Share the Web page or App where you are getting this issue?
4. If possible share the screenshot of the issue.

It autofills now but what about additional fields in android

It solved the issue of only username being filled. What about autofilling extra fields on android

The autofill on android simply does not fill username fields. It only fills password fields. Not to mention you can't autofill extra fields on mobile. It wouldn't make sense to save a webform on desktop for extra fields then not use them on mobile. For me the mobile version is just unusable. I like the desktop one alot...the popup on desktop is nice and intuitive but since I use my mobile more...it would be nice if the mobile worked far much better than the desktop.