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About sargan

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  1. I have been an Enpass user for several years and upgrades have always been painless. V6 upgrade was not good .. and even after restoring access to dropbox, had all sorts of issues - had to disabale & re-enable sync etc. No today I applied latest upgrade "for increased stability" .. and it has stopped Enpass working at all. Removed it from Taskbar .. running app direct fails - does nothing, and reinstall also fails, it cant access Dropbox. Think Enpass need to pull the reins in ............ stop all upgrades for a while and get a full review, get things stable, then move people to a know good release. No more new features until we back to a stable working load - if that meant roll back to 5 for interim, then fine.
  2. Applied the update today ... Now Enpass has been removed from Taskbar ... and if I go to Start>Enpass nothing happens. Please advise This is second time in recent weeks that an upgrade has caused issues - are they being fully tested before release?
  3. This is the same on all devices .... box is 'unticked' but still opens on device boot up I have ticked and unticked .... see what happens next time I reboot
  4. I bought a downloaded ver some years ago .,.... (not recent) applies all updates as they are released
  5. Until the recent 'major upgrade' Enpass would not start up until I initiated it. Now it starts as part of Boot-up of PC and brings up the login screen asking for Master Password. In Settings > General The option "Open Automatically at system start up" is NOT ticked. So why is it automatically stating I can't advise ver No. as can no longer see where that is, but it updated to latest upgrade yesterday P.S. Yesterday upgrade removed short cut icon from Task Bar (questions if updates are being sufficiently tested ?)
  6. It is kept up to date ... so 5.6.10 Syncs using Dropbox Just opened to test and same fault just happened now ... Opened Enpass .... selected item from middle pane ... it appeared in right hand pane ... and about 2 sec later disappeared again. This was not always the case ... started happening earlier this year. Didn't report earlier - assumed it was a bug and you would fix.
  7. Been Enpass user for many years ..... and all upgrades have been reasonably straight forward. Yesterday Android phone icon on home page disappeared .... put it back and it run and advised it needed to upgrade to ver 6 - asked for master password - and rejected it twice. To avoid lock out - quit App. Restarted and this time on 2nd attempt it did work .. downloaded, then advised synch had to be reset up again and required DropBox username & password. Woah !!! never has this before ..... fails password 4 times, then wants new access details for my Dropbox ..... all sounding a bit suspicious - so stopped upgarde. Has Enpass been breached - or is this complete new setup actually needed.
  8. When I start Enpass ... W10 I search for an item .. select it form Middle pane and it appears in the right hand pane. Then when I click on it ... often after a sec or so it close down and I have to go back and select it again. Happens on 2 different PC's
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