Jump to content
Enpass Discussion Forum


  • Posts

  • Joined

  • Last visited

  • Days Won


wmc last won the day on February 5 2019

wmc had the most liked content!

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

wmc's Achievements


Newbie (1/14)

  • First Post
  • Collaborator Rare
  • Conversation Starter
  • Week One Done
  • One Month Later

Recent Badges



  1. Sorry for the delay - been overseas for a while and not able to work this issue beyond installing the 6.8 beta (enpass website version) on a Surface that solved the crashing problem of 6.7.4 (933). On the Surface, once I keyed in the master password the UI would disappear and the application would terminate. This behavior only started after the Chrome extension auto-updated, and tried to connect to a non-existent database. I think when the Firefox, Chrome and Edge extensions auto-updated on both the Surface and my workstation they ASSUMED I was running the Windows Store version instead of the Enpass.io web site version of the desktop application. Therefore they created new databases in the Windows Store app location, and could not link to the database used by the desktop app and previous versions of the browser extensions. This appears to be why I now have, on both machines, data in the Windows App Store location in addition to the standard location for the Enpass web site desktop application. As for finding and uninstalling the Windows Store app version - not sure how that can be done. The data store for it exists but there is only one actual Enpass.exe file (dated 11/10/2021 version according to Properties->Details) that was working fine until the Firefox, Chrome and Edge extensions auto-updated in early April 2022. But then "Programs and Features" says that Enpass is installed 3/30/2022 which corresponds with the Windows App data store dates. However the only Enpass.exe on the machine is the So I guess I need to go to a new password manager since the extensions appear to be no longer compatible with the non-Windows Store desktop application. And with browser extensions installed, the desktop application does not function correctly (can't connect with the existing database on the desktop, can't open the UI after entering the master pw on the Surface).
  2. Well, he has the same problem I do. Installation / update to the newest extensions for Firefox and Chrome on WIndows 10 prevents the extensions from accessing the existing passwords/vaults for some reason or other. Whether or not the new extension create new vaults or not, I cannot tell since I can only find my existing vault in its expected location, and where the desktop application finds the vault when the extensions are not used to start the desktop application. And this problem did not exist with the previous versions of the FF and Chrome extensions, so I am hoping someone can tell me where/how to get the previous version of the FF and chrome extensions so I can revert to them while the developers fix this issue.
  3. Windows 10 21H1 build 19043.1586; Firefox 99.0 (64-bit); Enpass extension 6.7.0 (last updated April 10, 2022 and then the problems started). Enpass application and extensions downloaded from official site. HOWEVER, an update sometime just after Enpass became available in Windows store seened to use that one for an update which totally screwed things up. So I tried to uninstall the "windows app" and excess detritus and reinstalled from enpass.io. to get everything working again. Today the crash report window popped up at system boot time but I simply clicked the "send report" option and did not get a screen shot. See below for symptoms. McAfee (which has seriously dumbed down the UI and user control/visibility of its operation since being acquired by Intel) shows "Enpass Password Manager [C:\Program Files (x86)\Enpass\Enpass.exe] Company: Sinews Software Systems Pvt. Ltd." with "Accesss = Designated Ports" and "Net Guard=ON". These are the same settings in a nearly infinite (unsearchable, non-alphabetized) list of OS modules, apps browsers and extensions. No visibility into "Designated Ports". No VPN in use. Same action in Chrome on this machine (HP z840 Workstation). Also on my Microsoft Surface (older machine with up-to-date Windows 10, Chrome as browser, Enpass desktop [from official website] and extension etc.) Most of the time the problem occurs when I try to open Enpass from the Firefox tool bar. Then I get the pane that tells me Enpass is looking for the Enpass "App". Sometimes it "finds" the app gives me the 6-digit code to key into another enpass extension window in order to open the extension. I then key in my password and the extension opens, but seems to be tied to a database that has only one item in it - one I added after the last extension update (Apr 10, 2022). Other times it does not "find" the app and opens in the browser the "Connection Error" "page" from the extension. If I select "Run Enpass" from that page, the application opens, I key in the master password, the UI goes away. Then I click on the Enpass extension icon in the tool bar. On the workstation it opens asking for the password which I key in and the extension lookup UI presents but is connected to the DB with only the latest entry. On the MS Surface, when I key in the password, the UI simply disappears. When I attempt to open it again, it will cycle through the "looking for Enpass", generates and Enpass Crash Reoport, opens the desktop app where I key in the password to unlock it, the desktop app UI disappears, cycle repeats ad infinitum. The problem appears to be tied to the latest extension update. Can I download / install the previous extension versions for Firefox and Chrome?
  4. Since the last update Enpass became VERY strange acting: Firefox extension cannot connect with the application or database. Each time I try to open it from Firefox, it goes through the "cannot connect" with the application routine so that I often have to go through the 6-digit code authorization again to get it to run. When I finally get the extension to run, it has no database items listed. So I select "Run Enpass" from the menu, and when the main application runs, it also cannot connect to the database. It claims I have no entries (as opposed to the ~ 250 entries I DO have). If I close the browser, then open Enpass from the desktop, all the items in my database are shown. But if, while Enpass desktop is still open I run the browser and open the Enpass extension, it still cannot find the database. Despite not finding the database, when I go to a login page in Firefox, the new extension puts a banner over the login page trying to block the autofill blocks. Clicking the enpass banner does nothing so I have to click elswhere on the page to make the banner disappear and use the native Firefox PW manager/autofill if I do not want to manually key in credentials. I tried uninstalling the extension from within Firefox and then reinstalling it but nothing changes. Any ideas on how to get Enpass desktop AND Firefox extension working together and correctly again?
  5. Garima, Great news! Thanks for keeping us informed.
  6. Matis, >> Just change the theme and you have the former size again. With 6.5.1 they just made "classic" theme as default and it has small letter. "modern" still has big letters. << This does not work for version 6.5.1 (723) on the latest version of Windows 10 whereas the environment variable addition does.
  7. Garima, The same thing happened when I updated via the Enpass update alert to version 6.5.1 (723). I followed the FAQ and it did the trick with one modification: you have to restart / reboot the machine before the new environment variable will take effect.
  8. If you went back to 5.6.10, it is likely that you did not restore your wallet file. Enpass 6 uses a different database organization and file format. So look in your SYS:/Users/<your UID>/ Documents/Enpass folder (AKA "My Documents/Enpass" folder) for a file called "Enpass_Backup_yyyy-mm-dd_hh-mm-ss.walletx" where "yyyy-mm-dd_hh-mm-ss" are numerals of a date_time when you first installed Enpass 6. I think that file is the last walletx.db file that your Enpass 5.6.10 was using before the update. Rename a copy (just to be safe) of "Enpass_Backup_yyy...." to "walletx.db" and you should be able to use your master password again. Alternatively copy the file from the most recent folder in ...Documents/Enpass/Backups to your ...Documents/Enpass folder and rename it "walletx.db". FYI, in Enpass 6 your former walletx.db data is in ...Documents/Enpass/Vaults/primary/vault.enpassdb
  9. Since some reported version 6.0.4 fixed all the bugs, I decided to try it. BIG MISTAKE! It is as buggy (only without the text display issues) as 6.0.0. Just some of the issues: BUGS: 1. Interface on desktop app locks if Enpass is idle even when “Settings->Security->Enpass is idle for” remains unchecked. 2. Enpass “forgets” the browsers with which it has been authorized by entering the matching code each time the system is cold-start booted even when “Settings->Browser->Ask for Browser Authorization Every Time is unchecked. 3. This difficulty to “remember” authorized browsers leaves no trace in logs (“Settings->Browser->Logs” “Enable” box checked). The “Show Logs” button always shows “Nothing to Show Here.” 4. When I open a web page in a browser with the Enpass extension installed and authorized, the Enpass Assistant does not automatically open with the requirement to enter the master password before it displays the page’s login credential information from the Enpass database as did versions through 5.6.10. 5. When I open a web page that is not in Enpass’s database, and enter login credentials, Enpass Assistant does not appear, request the master password entry then offer to save the data as a new entry like versions through Enpass 5.6.10 did. 6. When Enpass Assistant is manually opened from any browser, it places a cursor in the search box. Two lines below is the letter “H” and it displays entries with names starting with “H” (in my case two web pages beginning with https://... Through version 5.6.10, Enpass showed all entries in a scrollable list sorted alphabetically in ascending order. This behavior cannot be set as a default in Enpass 6.0.x rather I am stuck with the display of two entries, and must enter a letter at the top to display other entries. There is no way to get a scrollable list of all entries in Enpass’s database in the Enpass Assistant window from any of the Browser Extensions as was the default for versions through Enpass 5.6.10. QUESTIONS: 1. There is no audio with versions 6.0.x whereas there was audio (unlock, incorrect password…) with versions through 5.6.10. Is this a bug or by design? 2. Quite a few “Settings->Customize” entries in the User Guide do not exist in the application. Are these “premium” features, and if so, shouldn’t they be identified as such in the User Guide? 3. Does purchase of the “Premium Features” restrict me to the Windows Store version only? 4. Since it appears you intended to remove the primary security feature of Enpass (not popping up Enpass Assistant and asking for a master password when a web page with login info is opened) shouldn’t there be at least a Knowledge Base article like “Enpass 6 for Enpass 5 Users” so we know in advance what kind of security and feature downgrades we will be accepting when we accept the update to version 6? There just seems to be no interest from Sinew Software to REALLY FIX ENPASS 6. They seem to think if a few people can use it without issue, it is just fine. FU to all the rest.
  10. You only need the windows store version if you intend to use Edge as a browser. I do not know if you can still use OneDrive for sync as I do not use any cloud services. (As a former software engineer I know how insecure ANYTHING you put on the Internet is, so I tend not to use cloud services, social media, online banking / bill pay etc. If I need to sync I use "sneaker net".) I downgraded to 5.6.10 for the desktop app, and the last version of browser extensions for Firefox and Chrome a few days after the initial 6.0.0 release. I briefly upgraded to 6.0.2 to see if things were fixed and found only the text display issue had been addressed. I don't use Edge as a browser nor do I use internet services or internet connected apps on my cell phone. (IT'S A PHONE! ;^} So I can't speak for any of v 6.0.x functionality in those environments. I am strictly a user of the desktop app and browser extensions (i.e. not MS Store or Google Play or iTunes etc. versions).
  11. I tried all updates through v6.0.2. The latter fixed the misaligned / blurry text but nothing else. I can't auto-load credentials when you open a browser page for which you previously stored credentials in Enpass. More than half the time, after one successful invocation of Enpass from the browser's tool bar, the extension can't find the application and says that you have to finish installation and activate browser extensions (no matter how many times before you've done this). The "Search" doesn't work right. You have to key in an exact and complete "word" that falls between blanks or periods [.] before search will list the entry. Not like the "fuzzy" search in v 5 that would pop up anything with even a partial "word" matching what you type. Invocation of the desktop application takes an inordinate amount of time: click the icon, wait 45 secs or so for the interface to appear. All this issues and others (occasionally seems to delete the settings file so they all need to be set again, etc.) persist through multiple installs, uninstall, rollback, re-update, uninstall reinstall.... Clearly a bug ridden, inadequately tested release which is why I had to rollback to v 5 while I look for a replacement BECAUSE CLEARLY SINEW SOFTWARE IS NOT BOTHERED BY THESE PROBLEMS AND HAS NO INTENTION OF ADDRESSING THEM. They prefer to toss it back in your face saying is your configuation / stupidity / inexperience etc. etc. Reality is if this many people are having this much trouble there ARE BUGS IN THE SOFTWARE! I for one do not feel comfortable running software that is supposed to enhance my security and privacy, yet is SO BUGGY, with careless developers who clearly don't care. So, I wonder how easy it is to hack this piece of crap and steal all your master password and all your data?
  12. It appears that you (GeoLuz and tox1c90) are in the "exception" rather than "rule" category for Enpass v6. It also appears you are primarily Edge and smartphone users of Enpass, both of which are incredibly castrated environments compared to the full-function desktop experience we have with Enpass v5 in full-function browsers like Firefox, Safari, Chrome on a desktop. As for compatibility issues, if version 5 ran reliably and flawlessly, then as soon as v6 installed by Enpass's auto update and completely blew up (extension can't reliably connect with the application, can't find the data store, and when it does hook up, can't auto-invoke the credentials for the log-in page you have invoked - the most basic reliable function of version 5) then the onus is on Sinew Software, NOT users, to fix the problems. The sheer volume of problems indicate this was an update to please Enpass, and the fancy Windows messaging version (so Microsoft can insert itself into your machine security situation and try to force you into OneDrive client-hood). There was apparently no or little attention paid to impacts of design and coding changes to the "Traditional" version and interfaces with non-Microsoft extensions. The fact that Sinew Software remains silent, provides no updates to address all these issues and no help to those they apparently ignored in the beta test / release cycle indicates that their roadmap is a Microsoft / Edge / Window phone / OneDrive centered plan so that users of non-Microsoft browsers can just fall to the wayside, live with the problems or find other products that actually work with non-Microsoft browsers and cloud services. The Sinew Software silence, their lack of effort to address these issues is the coward's way out - they should just tell Firefox, non-MS cloud service users etc. that they will no longer support these browsers / services and make a clean break with those users who have been forced back to version 5 with all the SERIOUS functionality and reliability downgrades the auto-update to version 6 inflicted upon them. But I'm happy that those who are enamored of Edge and OneDrive, Microsoft Store app versions etc. have a product that works for them. It is still no help for the rest of us who swallowed the Sinew Software "good will" based on experience through version 5 on other browsers.
  13. You may not have scrolled low enough on the page for downloading older versions (https://www.enpass.io/support/where-can-i-download-older-version-of-enpass/) There are listings for the rev 5.x versions of extensions for Firefox, Chrome and Safari. As mentioned above, there is no way to rollback Edge since its extension comes exclusively from the Microsoft Store and they only support the "latest" version absent Sinew Software withdrawing Versions 6.x from release.
  14. My Post of Jan 5 is not entirely correct. You CAN DOWNGRADE, but with caveats: Windows 10 Edge Browser cannot be rolled back (you would have to do that through the Microsoft Store, and it is not equipped for roll-backs). You have to disable auto-update of the Enpass desktop application. You have to disable auto-update of browser extensions. (I found a way to do that in Firefox, but not in Chrome) otherwise the browsers will update the extensions to 6.x.x and not be able to hook-up with the desktop application. I've been running with the versions from the link posted by gargolito since about Jan 8. Nice to have the old Enpass functionality back. BTW, if you are in mind to rollback then perhaps you are also of the opinion that Sinew Software should withdraw the Enpass 6 releases to start the design, develop, test, release cycle over with a more organized, better managed development and test cycle (at least) before re-releasing v6 to beta testing. If so, please at your vote to the thread, Please Withdraw Version 6 at
  15. Go to the downloads page. Near the bottom in smaller type find the link in the line, Looking for an older version of Enpass? Get it from here. That will take you to instructions for downloading the last working version 5.x.x application and extensions. NOTE: you need to follow instructions carefully for the Chrome extension install. And in Firefox you have to, on the "Add-ons Manager" tab (from the "Tools->Add-ons" menu) click on Enpass, and in the resulting pane disable auto-update or it will put you right back at version 6 for the extension. Note also, there appears no way to downgrade the extension in Edge since it relies on Microsoft Store, just one more indication that Sinew Software should withdraw version 6, including extensions available in various vendors app stores. BTW, the Enpass 6 data file is not backward compatible with Enpass 5 and I know of no conversion tool to make it so. However, one thing Enpass 6 appears to have gotten right is that it renamed your last Enpass 5 file "walletx.db.backup" when it replaced it with the "vault.enpassdb" file buried deeper in your Enpass documents folder.
  • Create New...