Dypsis

On 3/14/2021 at 3:01 PM, Anthony said:

Hi,

I'm using Enpass 6.6.1 from Microsoft Store on Windows 10.

I have numerous apps from the Microsoft Store, including Enpass, that I have configured to 'launch with Windows start'

One minor annoyance is that when Enpass updates itself from the Microsoft Store, it does not re-launch itself after the update. So I'll be at a website in my browser and click the Enpass extension button and nothing happens. I then see that Enpass is not running, and then have to go and manually launch it.

I have other Store apps that 're-launch' after update. Could you please consider the same with Enpass?

Then, one other related annoyance is that I drag the Enpass icon out of the hidden system tray icons for easier access as I use it so often. after every update, it reverts to being in the hidden system tray icons. again, I have other apps that retain my preference after update. Could you please consider the same with Enpass?

This is still not fixed. 👇

Enpass System Tray Icon Position Forgotten & Doesn't Automatically Open After Every Update

Every time after Enpass is updated, the Enpass tray icon position is forgotten and I have to reset it.

I first have to open Enpass, as it doesn't automatically open after an update. Then I have to go into Taskbar settings > Other System Tray Icons and select it in the Hidden Icon Menu. I then have to drag it to where it was before the update.

I don't have this problem with other apps. Only Enpass has this issue.

I've had Pro from the start.
I am now getting prompted to protect myself with Enpass Premium.
I don't even see a Pro/Premium difference listed in pricing.

I've just checked my Microsoft Store and PayPal receipts, and it says Premium.

I came here because I have the same issue. I've had Pro from the start.
I am now getting prompted to protect myself with Enpass Premium.

I've just checked my Microsoft Store and PayPal receipts, and it says Premium.

The new update is working.

Hi Amandeep.

I've sent you a PM providing my email address for package flight access to Enpass Password Manager 6.11.1.

I'm starting to think that it would be safer to return to the legacy desktop app. When things go wrong with a modern UWP app, they can be very difficult to fix. Desktop apps are much easier to fix.

This is not the first time that people have been locked out of Enpass with the modern app.
Password managers need to be reliable.

I have the same problem on a Windows 10 computer since the last Microsoft Store update.
It appears to open briefly, then closes or crashes. I tried a Repair and Reset, but it didn't work. I tried an uninstall, then reinstall, and that didn't work either.

I've restored a system image and won't update it again until this problem is fixed.

I have this problem also with Firefox and Windows 11.


Edit: I've since tried restarting Firefox, and its working so far. I'm not sure what broke it to begin with.

For you guys still having trouble.

Have you tried rebooting?
Have you tried updating the Microsoft Store? First close Enpass, if it's running.

OK.
It's fixed now.

Thank you.

It's still not working here.

If I can't be assured that this doesn't happen again, then I'm done with Enpass.
This is simply not good enough for a password manager.

We shouldn't need to rely on Windows store validation to access our passwords.

I thought that the big feature of Enpass was that you could store your data offline and back it up to where you want. But now we're being held to ransom.

NOT GOOD ENOUGH.

The silence from Enpass support is deafening.

10 minutes ago, netuser247 said:

Not Good - why are we having to rely on Windows store validation.  Surely if the database is stored locally there should be a method to access 'offline'

I completely agree.
How easily we can be held to ransom.

Same here.

I didn't see this thread at first. I posted about it over here.

This is not good news. If its a password manager, you need to be able to rely on it.

Hi.

Something has gone wrong with Enpass today on my computers.
It think it might be related to the latest Microsoft Store update.

Below is the full error message.

Quote

Enpass Password Manager is currently not available in your account. Make sure you are signed in to the Microsoft Store and try again. Here's the error code, in case you need it: 0x803F8001

1 hour ago, JohnZ said:

Same problem here. In Google Sheets, trying to share a sheet is not possible unless switching off the extension. (Microsoft Edge Version 96.0.1054.34 (Official build) (64-bit))

I think it is caused by the new popup below input fields. How can I switch that function off? The previous version was less intrusive and much easier to use.

John, you can turn that troublesome feature off by reading this thread.

6 hours ago, Discordant said:

Turn off in-line filling for Enpass in your browser completely. You'll still be able to use Enpass like you used to, but Enpass won't add anything to the form fields like above.

That seems to have worked.

Thank you, Discordant.

11 hours ago, alanj said:

I'll second that. It's incredibly annoying as pops up on many fields even when not related to userids or passwords. It also sits on top of buttons and fields I need to access.

So an option to remove it completely would be ideal please, or do I have to remove the browser extension and forgo the autofill?

Alan 

Thanks for adding that additional information, Alan.

13 hours ago, Gulshan Dogra said:

Hi @Dypsis,

Welcome to the Enpass Community.

You can not make it less intrusive or smaller but can manage the inline function by following steps if you select Don’t show on this page: this will add the current URL to the blocklist, thus preventing Enpass to show the Autofill popup menu in the future for this URL. Later you can unblock the URL list from the extension settings.

Hi Gulshan.
Thanks for your reply, but I don't think that is a very good solution.
Also. I couldn't follow the extensions settings link instructions.

After a recent Enpass update, I started getting this when signing into sites in my browser.

Is there any way that I can make it less intrusive or smaller?

There is something wrong with the latest version in regards to the autofill popup.
Every time I log in to a site, Enpass pops up unnecessarily even though I already have the login details pre-filled from my browser.

I am using Firefox. I am not sure if it happens with other browsers.

Edit: I have just had an update to v6.72.886.0, and my problem appears to be gone.

I have the same problem with many icons wrong.
Some website icons are wrongly duplicated on others.

If I go into Customize and untick "Use Website Icons", it will display the default icons again. Then I go back in and enable it, and my icons are fixed.
I am not sure how long they are fixed for though.

I also bought this via the Windows Store, but when I clicked that I am already registered, it said that my email email address wasn't found.
So, I selected the other option to register with my email address.

How do I know if I have the Pro version?
If I go to Help > About, it doesn't show anything.
The process is a bit confusing for people who have already purchased.

Edit: I found where it shows Pro. Go to Settings and click on Account: Email Address.