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Posts posted by wgaustin

  1. For the past week or two I have been unable to sync desktop or iOS devices to iCloud.  I get a sync error stating Password of data on iCloud is required.

    OS 10.13.6

    ios 12.3.1

    Was working just fine then this issue popped up out of the blue.  Thanks

    Screen Shot 2019-08-06 at 6.22.10 AM.png

  2. 9 hours ago, Anshu kumar said:

    Hey @wgaustin,

    Sorry for the trouble you are going through.

    Please share some more info so that we can investigate further.

    • OS version?
    • The format of attachment?
    • Is this specific to a particular attachment ?
    • Cloud service for sync?


    Anshu - 

    OS: iOS 10.13.6

    Format: PDF attachments.  Same as Tom above.  Note other types like JPG work fine

    Cloud service:  iCloud



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