Report App not accessible (“not shared with me anymore”) in iOS Posted May 22, 2020 · Edited May 22, 2020 by grimneko Well... seems my mom was able to resolve it by deleting the app from the iPhone and reinstalling it from the AppStore. Maybe its related to the fact we have the family sharing active. After fresh installation she was asked if the was already a customer and then was able to recover from the icloud+masterpass. Still I suggest somebody look into this matter, since it is confusing. Maybe you can solve it at your end in the same manner, @Diana. I keep my fingers crossed for you.