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  1. I am at a different computer. I have installed Enpass for old Windows (Win7Pro 64bit). I have clicked on restore from dropbox. The dropbox authorization window appears and I enter my credentials. I tell it to ALLOW enpass to access its folder. Then I receive a page that tells me to REDIRECT to the Enpass app to continue. I enter the password, even click on the eyeball to look at the letters and numbers and they are correct. I click restore. INCORRECT PASSWORD appears directly under the password. I open my android phone. I click enpass app. I click to cancel fingerprint authorization. I enter the password. Enpass opens correctly. THE PASSWORD IS THE SAME AS I HAVE BEEN TRYING TO USE ON THE NEW WIN7 MACHINE. I uninstalled Enpass. I return to the enpass website and download traditional windows app. I click and perform the install routine. On this second attempt, Enpass is stuck on dropbox authorization. Dropbox hasn't passed authorization back to Enpass. Uninstall Enpass. Repeat the steps. Now I can't get dropbox authorization. On the FOURTH Install, it went through the authorization process AND accepted my password. NO REPLY NECESSARY.
  2. In this thread regarding the need for a password re-entry after reboot instead of allowing biometrics (which I agree 100%), one of the posters mentioned the need for greater security when passing through the borders. In my search for a solution, I came across 1passord's travel mode. I am not now, nor have I ever been a 1password user so I don't know anything about the company. https://blog.1password.com/introducing-travel-mode-protect-your-data-when-crossing-borders/ I realize that Enpass doesn't have a "travel mode" -- but I remember reading about how to remove your enpass vault before you pass through borders/immigration and then re-sync it when you are safe. Would somebody with better information, experience or knowledge about how this works explain to me, in specific steps, how I would accomplish this safety method when crossing borders. I travel internationally all the time, and I am more concerned about opening my passwords up to scrutiny and possible exposure.
  3. FYI only .... I reported a similar situation that support was "unable to duplicate"
  4. I have experienced Enpass opening the EDGE browser even though I was in another browser when I clicked on the password in Enpass. It doesn't do it every time. Just FYI, nothing more.
  5. I have Enpass setup as PRO on Windows 10; and as paid on Android. I have a few machines still running Win7, and I need access to my passwords on those machines. I was afraid that I would need to use the portable version (which is still in beta) in order to access my passwords on Win7 machines. The documentation was confusing to me -- When I saw the download for "Traditional Win32", I was not sure if this meant that the program would run only on the 32bit version. After installing it on the 64-bit version of Win7, I was glad to see that it does work. Does it work as well as the pro version on Windows 10? No. But that wasn't my concern - I wanted to make sure I could use it on Windows 7 until I eliminate the remaining machines running this OS. The browser plug in and the app do stop talking occasionally and I must load and activate the app before using the browser plug in - but this is a minor aggravation. This post is to help clarify for any new users, like me, who are confused about the operating systems that Enpass will function under. Windows 7 32bit/64bit DOES work.
  6. Thank you for the reply. I have realized the issue is with the spreadsheet import and not Enpass. Although I have not made a test to prove it yet ... I have read that opening a .csv and then re-saving causes it to convert to Sci Notation. If I had started with a true EXCEL worksheet; added all the data, then saved it as a .csv and imported it without opening, it allegedly would not have this error. Thanks for pointing me in the right direction. I am sure you are happy it is not an Enpass issue.
  7. I have one account that has a username of 16 numeric digits. Enpass changed the username to a scientific number format. The "3.28E+15" shown is not confidential and I have left it in place to show what is happening.
  8. There is also the possibility of entering "X" number of incorrect password attempts causes the LOCAL database to be deleted. As part of this routine, it would need to DISCONNECT from the ability to attach to a backup or to the sync to prevent another copy being downloaded until credentials are re-entered correctly. I haven't experienced it yet, but I am interested to see how to delete the database locally when I go through customs in the countries I fly through; then redownload the database. I do not understand the full process of doing this yet. I assume that I must delete the application as well ... then re-install it and let it re-sync. Anyone done this yet??
  9. I never heard of Safe in Cloud until today! Wow. It even looks like Enpass! But it works on win7, 8 and 10, but not chrome os or linux. The fact that it still works on Win 7 is great ... but they don't have portable version (not that Enpass has one that isn't beta yet either) I was wrong - they have a portable version also. Now I know what I will try next if I hit a roadblock with Enpass. A feature Enpass doesn't have is password history ... that is interesting. I save previous passwords manually in the notes. Wrong again! I found the feature. Just remember Enpass, I am telling you that I like you ...but you need to get some of these problems under control.
  10. UPDATED AT BOTTOM: FROM WHERE? Just like in the invoice I attached, Microsoft store shows I purchased "Premium Features". There is NO download available. There is no download link in order history. Or "Digital Orders". Not under "My Device". NOT under "Services and Subscriptions". I checked your website ... https://www.enpass.io/downloads/ there is no place to log in to download, so I am assuming you don't mean there. I searched the MS store. There are entries for the password manager (free) and the Edge browser extension. I checked the pro promo page. Does it have an explanation to download Pro? NO. https://www.enpass.io/blog/enpass-windows/enpass-windows-premium/ @Anshu kumar I appreciate your responses, but they are incomplete. You tell me to download with the same ID. You don't give me a link or tell me where to go to do this. With you in India, there is a delay of many hours between you receiving my message and your reply. UPDATE: I did not do anything different EXCEPT log in to the Microsoft store. When I returned to Enpass, I had the dark theme, category, and tempate area activated. It is disappointing to go through tickets and posts to figure why things aren't working right. And let me say it again ... I should be able to go to Help -> About -- and SEE an indicator confirming that I am running PRO. I shouldn't have to "figure it out".
  11. I mentioned previously that there is NO indication in my desktop Enpass that I am running pro version. Now I realize that when I go to "Premium Features", I am presented with a menu of items I can "Unlock" with a premium subscription. Look at the payment receipt in this thread -- I have paid for pro via the WIndows Store. Why is my desktop app not showing as being a premium version? Enpass 6.1.1 (432) Win 10 @Anshu kumar
  12. Hi, I am a user only. I had trouble syncing across dropbox but not TO dropbox. Under the vault setting, is the SYNC now button shown? What does it say under the LAST SYNCRONIZED field? So far, Sync is working for me also using brand new Win10 install;
  13. I want to jump into this thread! My biggest problem is that I LIKE ENPASS and I WANT TO CONTINUE WITH IT, but I want action taken on the bugs. Some of these bugs are so simple (IMO) that it should embarrass hardcore coders. IMPORT does not work correctly. Doesn't import the items exactly as the spreadsheet shows. When I add a username/password MANUALLY in the browser extension, I CAN NOT add tags because there is no entry box!! Requires me to EDIT the entry I just added. Exporting all of your stored records from Enpass. I see where you guys bitched about this until they added the feature. But guess what it does NOT export? THE TAGS! That should be an embarrassing oversight to whoever coded the export routine. Other issues: Enpass does not autofill with MY Android Chrome, although it works fine with Firefox and Opera on Android. Enpass browser extension loses communication with the desktop application and returns an error message stating that it can't find the desktop app. Exit out and restart and it works ok. All of these small bugs scare me about the strength and accuracy of the encryption routine used in enpass.
  14. More Examples. I start with YOUR exact copy of the csv template listed on your site. I add the data (108 records in this run). I am sorry that you can't replicate the error. Are you building a csv with 100+ records of all different names, tags, passwords, etc ... are you filling with the same fill data. But whether you replicate it or not - there is an import BUG. This is my THIRD spreadsheet imported. I attempted to attach the actual spreadsheet master that I downloaded from your website that I am using, but it is not an allowed extension. Here is a compressed spreadsheet capture to show the errors more simply. Sedo was tagged in the spreadsheet as: Web:Domains Twitter is listed in the spreadsheet as: SocialMedia:Twitter Webhostingtalk as: Forums:Business (imported as "VENDORS:BUSINESS") Wells Fargo tagged in the spreadsheet as Financial:Creditcards Final example. Yandex Mail. Tagged in spreadsheet as "Email:Other" .... import as "SocialMedia:Other".
  15. Does that mean that the portable is a Windows 10 program ONLY? "Windows: Windows 10 or later" Thanks.
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