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someenpassuser

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Posts posted by someenpassuser

  1. Hello,

    I bought this software to unlook premium features but this bug/problem is really annoying. I changed the unlock type from Touch ID (paid feature!) to PIN with having the same problem. Also I changed the shortcut without any result.

    Please tell me if it will ever be fixed and when a fix could be expected. Maybe you can provide a suitable workaround. Unfortunately I really have to think about changing the software what I really don't want. Please provide a better flow of updated information.

    Thank you!

  2. Hello, would that mean that I need to stop my chrome browser?
    I know that the issue does not come up when using Firefox. So I have my chrome started with debug enabled but when the popup came up after unlooking the lockscreen, I cannot find something about the extension activity. 

    cat chrome_debug.log | grep npass

    no results

    Please tell me how I can collect logs, I think it would be the most efficient way to find the cause.

  3. Hello @Kashish,

    sorry for my late response. I did some checks. I use the Enpass browser extension in Chrome and Firefox (on MacOS). I am very sure (but not 100%) that Chrome causing that prompts. Chrome is very often opened on-focus and not focused, or minimized. When I completely close Chrome the prompts seem not to came up.

    Pleas let me know if I can provide logs or do something to get this fixed asap.

    Kind Regards

  4. Hello,

    very often and since 2-3 month, when I unlooking my macOS lookscreen, Enpass is shown in the foreground and asks to unlook (with password or touch ID). Is that a misfunction? What do I need it for? I cannot find a setting to disable this annoying prompt.

    Enpass 6.3.3

    MacOS 10.15.2

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