Purchased a Pro ver on iPad but unable to use on iphone

[Ng Kay Peng]

Hi

please advise why I am unable to use Enpass (pro version) on my iPhone although I have upgraded in my ipad. Both uses the same Apple ID.

 

kaypeng

[Anshu kumar]

Hey @Ng Kay Peng,

Sorry for the trouble you are going through.

To restore the Pro version on your other iOS devices , please reinstall Enpass with the same Apple ID with which you purchased it earlier. If that doesn't help, please share the Purchase Receipt so that we can help you better.

Note: Before uninstalling the app make sure you already have the backup of Enpass data.

Thanks!