Anshu kumar

Enpass team member
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Anshu kumar last won the day on February 20

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About Anshu kumar

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  1. Hi @aslag, Sorry to hear about your trouble and I apologize for the inconvenience. Please let me know on which Banking Website are you facing this problem so that we can investigate where the problem could be. Thanks for your co-operation!
  2. Hi @Timo002, Thanks for reporting this issue and I apologize for the inconvenience. I have noted down this issue and forwarded to the concerned team so they can check where the problem could be and try to fix asap. Thanks for your co-operation!
  3. Hi @KingKazma89, Thanks for writing in. The suggested feature is already in the development phase and will be available in next update. Cheers!
  4. Hi @BigJR, First of all, Welcome to the Enpass Family! I would like to let you know that the Current UWP App doesn't support the external browser extensions due to sandbox restrictions and unavailability of required APIs to communicate with third party Apps. So to use browser extensions you have to stick with the traditional Windows PC App (at least for now) and unfortunately, Traditional desktop app can't use Windows Hello due to lack of APIs. Thanks for your understanding!
  5. Hi @Eric J, Thanks for your suggestion. I have penned down your suggestion and forwarded to QA team for their consideration. Keep suggesting!
  6. Hi @Ruben, Sorry to hear about your trouble. I would like to share that we have fixed some WebDAV related issue and the fix will be available in the upcoming update. It would be really helpful if you can share a demo account of your WebDAV to us at support@enpass.io or via personal message to me so that we can check whether your problem gets resolved with that version or not. Cheers!
  7. Hi @Gerard, Thanks for writing in. I would like to share that currently, the Traditional desktop app can't support Windows Hello due to lack of APIs. Further, I would like to let you know, in order to use Enpass Browser extension, the main app must be running in the background. The reason is that being an offline password manager, Enpass saves all your database locally on your device, not on any server. Whenever you visit a login page and click Enpass browser extension for auto-filling, then the extension securely connects with Enpass app to fetch and auto-fill the details. For more details please have a look at our user manual link. You can also start Enpass automatically with every system start by Enabling the option "Autorun on System startup" in Enpass General Settings. For more details please have a look at user manual link. Hope this helps!
  8. Hi @Eric J, Windows Store apps store their data inside app sandbox. Your Enpass database file is located at: C:\Users\<CurrentUser>\AppData(HiddenFolder)\Local\Packages\SinewSoftwareSystems.Enpass_fwdy0m65qb6h2\LocalState\walletx.db. Cheers!
  9. Hi Guys, I would like to share that some Windows managers/themes do not provide the close button for dialog windows. In this case, you can use Esc key on the keyboard to dismiss that dialog. Cheers!
  10. Hi @gmaddry, Thanks for writing-in. Technically this is not possible with Enpass. We use SQLCipher for data encryption which does the 100% encryption of data file using the master password, so if we use a random password for encrypting that file, the same password would be required while restoring that file on another device. Any convenience to achieve this target would definitely require to save that password somewhere, leading to security hole. Cheers!
  11. Hi @mrlahjr, Thanks for your suggestion. I have noted down your suggestion and will take into consideration. Cheers!
  12. Hi Guys, This feature is already in our roadmap and but I can't assure any ETA for this and only can say that it will be available in any of future versions. Cheers!
  13. Hi @binflying, I am sorry that the workaround didn't help. I have noted this issue and forwarded to the dev team so they can try to fix this issue asap. Meanwhile please try these steps and let us know whether your problem gets resolved or not? Turn off sync from all devices. Open iCloud drive in any Browser --> Open Enpass Folder --> Select sync_default.walletx file --> Download and save it in your PC. Now Delete sync_default.walletx file from iCloud. Now open Enpass and turn on the sync one by one in both devices. Thanks for your patience!
  14. Hi @gmaddry, Thanks for writing in. While importing items from Roboform if any field label contains "Password" then it will be imported as a password field in Enpass. The exported Roboform item of type "Authentication" contains field labels: Password Question, Password Answers. These contain substring "Password" so Enpass consider these as password fields and that's why these are visible in Password Audit. The only way to fix this issue by changing these field types by editing items one by one ( I know it's a bit tedious, but it's the only way to fix this issue). Hope this helps!
  15. Hi @binflying, I am really very sorry to hear that you are having trouble in restoring the database on the iOS device. Please make sure you are using the same iCloud account on both devices. For quick troubleshooting please follow these steps: Go to iOS device settings--> iCloud--> iCloud drive--> Turn off the iCloud drive and turn it on again. If your problem still persists, please provide some more details so that we can investigate where the problem could be. Which Enpass version are you using on the iOS device? Go to Device Settings --> iCloud --> Storage --> Manage Storage --> Open Enpass Password manager --> And check for the sync_default.walletx file is there? Cheers!