Anshu kumar

Enpass team member
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Anshu kumar last won the day on April 24

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About Anshu kumar

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    Advanced Member
  1. Hi @Santiago Thanks for writing to us and liking Enpass. Desktop version also offer very smooth experience but I am really very sorry to hear that you are having trouble in unlocking keychain on Desktop. To get rid of this issue please check out this link. If your problem still persists, please share some more info so that we can help you in a better way. On which devices (all of them, along with OS version) are you using Enpass? Does Enpass (desktop) also crash when you try to search for any particular item? Which Enpass version are you using on each device? Have you changed the default location of Enpass database? In which language along with its keyboard layout are using for Enpass? Have you recently changed your Master password on any device? We will do our best to make Enpass work smoothly on your desktop too. Cheers!
  2. Hi @benno I'm glad to know that you like our app. I have noted down your suggestion and we'll take it into consideration. Cheers!
  3. Hi @justaguy Sorry for the inconvenience. We will definitely improve it in a future version. Keep suggesting!
  4. Hi @debgram, I would like to share that the color of the Enpass icon is grey and it doesn't change according to the theme, even if it is communicating with the app or not.
  5. Hi @electrolund Thanks for your suggestion. We do have plans to improve search functionality in next major update of Enpass and will consider your suggestion. Cheers!
  6. Hi @debgram, Thanks for writing back. I'm afraid to say that I am not able to understand what did you mean by It would be great if you can explain the scenario a little bit more or if possible please share the screenshot. It will help us in getting a more clear picture about the issue before further proceedings. Thanks for your understanding!
  7. Hi @Vladimir Thanks for writing back and sharing the details. I have noted your issue for further investigation, and I'll get back to you once I hear from the dev team. Thanks for your understanding.
  8. Hi @Jay93, Thanks for writing in. I'm afraid to say that I am not able to understand where exactly you're getting problem with clicking the context menu. Please explain the scenario a bit more mentioning the OS where you're facing the issue.
  9. Hi @werelord , Sorry to hear about trouble. Please check if the option "Auto-submit pages after filling logins" is disabled in Enpass browser settings? If yes, please enable it and check. Hope this helps!
  10. Hi @camjac251 Thanks for reporting this issue and I apologize for the inconvenience. I would like to share that we have already submitted the update of Firefox browser extension to Mozilla for review. It's in the queue and hopefully will be available soon. Yes, we have fixed some minor issue in Chrome extension and released an update(5.4.2).
  11. Hi @Endru Sorry to hear about your trouble and I apologize for the inconvenience. This issue has been fixed and will be available to you in the next update (hopefully before the end of this month). Till then I request you to please co-operate with us.
  12. Hi @PatrickR, Thanks for your suggestion. I have noted down your suggestion in our roadmap and will be available to you in the next major update of Enpass. Cheers!
  13. Hi @Matthias Buesing Thanks for your suggestion. I have noted down your request and we'll take it into consideration. But meanwhile; To do so, select the folder in which you want to add the new item and now try to add the item. It will add automatically to the selected folder. You can view the folder details of the particular item by selecting the items. Cheers!
  14. Hi @phg Thanks for writing in. Hopefully before the end of this month. Cheers!
  15. Hi @woody1, Thanks for writing in. As far as I can understand your query is related to Master password, and you're having trouble in unlocking Enpass keychain. Just to make a couple of things clear, I've following queries. On which devices (all of them, along with OS version) are you using Enpass? Which Enpass version are you using? Which cloud sync are you using? Type your password in a text editor, so you can see and make sure that the password is being typed correctly. Then copy and paste it into Enpass and let me know if it works? Thanks for your co-operation!