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Anshu kumar

Enpass team member
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Anshu kumar last won the day on May 17

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About Anshu kumar

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  1. Anshu kumar

    Create / Change / Edit Types (Categories) Templates

    Hi @pepto It won't be much longer! The beta of Enpass 6 will be released by the end of this month. Cheers!
  2. Anshu kumar

    Security audit

    Hi @Kamute, Thanks for writing in. Yes, we will get the Enpass 6 audited for security. The development is on the way and the beta is due by end of this month. Here's a sneak peek at the latest UI which comes along with the update. I appreciate your patience in the meantime.
  3. Anshu kumar

    Enpass auto installs wrong account

    Hi @mtdyson Sorry for the trouble you are going through. As far as I understood, you are able to unlock Enpass keychain on your PC but having a problem restoring the data on your mobile? If yes, I request you to drop us an email to "support@enpass.io" so that we can share some troubleshooting steps and try to fix this. Thanks for your co-operation.
  4. Anshu kumar

    Enpass keeps loading and don't work on OS X El Capitan

    Hi @Riccardo, Sorry to hear about the trouble you are going through. Please share some more info so that we can help you better. Which Enpass (App Store/ Enpass website) version are using? Which cloud services are you using to sync? Are you using Enpass on any other devices where you can access your database? For Testing Purpose: Please turn off the internet connection and now try to open Enpass and share your findings. Thanks for your co-operation.
  5. Anshu kumar

    What is EnpassNMHo+ ?

    Hi @Fredrik Thanks for writing in. I would like to share that Native messaging host for Enpass is an additional component which is required to connect the Enpass app with the Firefox WebExtension through native messaging. Our testing team is already looking into it. However, we will really appreciate if you can help us by sharing anything relevant about when it surfaces the most like when waking the machine from sleep or even with a fresh boot or any other instance. Thanks for your co-operation.
  6. Anshu kumar

    Dutch language improvements

    Hi @StephanP Thanks a lot for your time and improving Dutch localization. I've noted it for correction and we're gonna touch our translator for the same. I've noted down your interest. Thanks!
  7. Anshu kumar

    Mac OSX fingerprint unlock without using the mouse

    Hi @Marco 15 Thanks for your suggestion. We do have already plans to improve Touch ID functionality in the next major release. Cheers!
  8. Anshu kumar

    Is Enpass still in Business?

    Hi @Jim Land I'm glad to know that the problem is resolved. After the email is sent even from the website, you'll get a confirmation from our end with a Ticket ID and acknowledgment in your email inbox with which you send the email. One of the possible reasons might be a typo error while writing email ID or it might be marked as spam. Wishing you a speedy recovery.
  9. Anshu kumar

    Multi line data type

    Hi @chribonn, Thanks for writing in. The feature for adding multi-line text has already been implemented and will be available in the next major update. Cheers!
  10. Anshu kumar

    How to fill forms?

    Hi @Jim, Thanks for writing in. I would like to share that currently, Enpass can auto-fill only Username/Email/ Password fields. However, we do have plans to work on an improved version with complete Form-filling and will be available in the future version. Thanks!
  11. Anshu kumar

    Chrome Extension Not Working on Windows Desktop

    Hi @jakejohn Thanks for writing in. The same is being discussed in the thread below, please have a look. Cheers!
  12. Anshu kumar

    Is Enpass still in Business?

    Hi @Jim Land, Thanks for writing back and sharing the details. It seems that you have been sending the messages to a wrong email address. The correct email address is support@enpass.io. After the email is sent, you'll get a confirmation from our end with a Ticket ID and acknowledgment. Further, I would like to share that you are using an older version of Enpass (5.6.0) so please download the latest version (5.6.8) and follow these troubleshooting steps and let me know if the problem still persists. Quit Enpass (If running). Go to User Document Folder --> Select Enpass --> Rename it as BackupEnpass. Uninstall the Enpass app and download the latest version from this link and install it. Now open Enpass --> It will prompt you a welcome screen --> Select Restore my existing data --> Select OneDrive and follow the instructions. Hope this helps!
  13. Hi @LA6507, Thanks for bringing this to our notice. We will look into it. Meanwhile, please use some other cloud services to sync. Thanks for your co-operation.
  14. Anshu kumar

    Is Enpass still in Business?

    Hi @Jim Land, We sincerely apologize for the trouble you are going through. Can you please share your Ticket ID no so that we can ask our support guys to look into it. Please let me know the following so that we can help you better. Which Enpass version (Enpass website/ Windows Store) are you using? Which cloud services are you using? Does Enpass crash after entering the master password or any other instances? I will assure you to fix this problem asap.
  15. Hi @Fank Thanks for using Enpass. The development of Enpass 6 is underway and hopefully beta will be available before the end of this month. Cheers!
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