Anshu kumar

Enpass team member
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About Anshu kumar

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    Advanced Member
  1. Hi Guys, I am so sorry that you were welcomed by this creepy bug. But the good news is that we have found this issue with Generic CSV/DSV import, and we will fix it in next Beta release (due soon). You can turn on the beta updates in Desktop version from Enpass settings. Log into Enpass --> Preferences --> Advanced --> Enable Beta updates. Till then I request you to please bear with us. cheers!
  2. Hi @Tobias S., Thanks for reporting this bug and I apologize for the inconvenience. I will make sure that it gets fixed soon in any of coming releases. Cheers!
  3. Happy Winters @treefern I have noted down your suggestion and we'll definitely consider your touch-up in the next cosmetic update. Thanks!
  4. Hi @treefern, Thanks for choosing Enpass! For your Lumia 950, you can get the beta version of Enpass in the same way you got it for your Surface device using the same Microsoft Live ID. Hope this helps!
  5. Hi @chaoszwerg. Thanks for writing in. I can understand how willingly you are waiting for this feature. Currently, our dev team is working on the Attachments along with some other enhancements. At the moment, I can't assure any ETA for syncing with different OneDrive account but only can say that soon we will start working on improving the sync with OneDrive with option to allow user to sync with Microsoft account, other than the primary one, meanwhile, please bear with us. Cheers!
  6. Hi @Eduard Bosch, First of all, I would like to thank you for choosing Enpass! I am really very sorry that you are facing these issues and I can also understand the level of frustration. This sound very weird as neither we have never faced it here and nor reported by any customer so far. For investigation purpose, please provide some more details. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? From which PadLock version have you imported your data? Did you import using Generic CSV/DSV or option to import directly from for Password PadLock? Does this issue appear if you try to edit any item created by Enpass rather than the one imported from Password Padlock? All this information will help us understanding if the problem is there in data imported using the Password padlock. Thanks!
  7. Hi @tranquilo, Thanks for your reply. If possible, can you please share a demo account of your WebDAV (for diagnosing the issue) to support@enpass.io (mentioning this thread) or in a personal message to me so that we can investigate where the problem could be.
  8. Hi @lexvo, I apologize for the inconvenience faced due to the issue is affecting some devices running iOS 10.2. Also I really appreciate that you have managed to sync using the Dropbox as alternative cloud. We are looking into it to fix as soon as possible. Till then we request you to please bear with us. Cheers!
  9. Hi @Jonas, I am sorry that the workaround didn't help and I can understand the level of frustration at your end. We have noted this issue in high priority where the syncing with iCloud is creating issue in iOS 10.2. We will release an update and will notify you as soon as the issue is fixed here. Meanwhile, I suggest to please use another available cloud options to sync. I believe that switching to another cloud temporarily will not affect your work. Thanks for your understanding.
  10. Hi @MacFreek, Thanks for your reply. This issue has been fixed and will be available in the upcoming beta update. Till then I request you to please bear with us.
  11. Hi @spinedoc777, Sorry to hear about your trouble. For quick troubleshooting please disconnect the sync from all devices and reconnect it again. If the problem still persists, please try these steps and let me whether your problem get resolved or not? Turn off the sync from all devices. Log into your Google Drive account --> Select Enpass folder --> Rename it As OldEnpass. Now open Enpass and turn on the sync. Hope this helps!
  12. Hi @sirbanks, Thanks for your suggestion. I have noted down your suggestion and forwarded to QA team for their consideration. Cheers!
  13. Hi @tranquilo, Sorry to hear that! It would be really helpful if you please let me know which cloud sync are you using? So that we can investigate where the problem could be.
  14. Hi @MacFreek, Thanks for reporting the bug! Our dev team is looking into this issue. Meanwhile, can you please let me know which cloud you are using for sync?
  15. Hi @Jonas, Sorry to hear about your trouble. The reason behind getting error 118 is that Enpass is "Not able to download Enpass data from selected cloud". Although our testing team is looking into this issue. Meanwhile you can try these steps for quick troubleshooting: Go to iOS device settings--> iCloud--> iCloud drive--> Turn off iCloud drive and turn it on again. Hope this helps!