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Anshu kumar

Enpass team member
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    1,560
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Everything posted by Anshu kumar

  1. Anshu kumar

    Empty Duplicates

    Hey @Rogalog, Sorry for the trouble you are going through. We have fixed some issues and update will be available soon. I would like to have your feedback after the update. Till then please co-operate with us.
  2. Anshu kumar

    Slow searches since upgrade

    Hey @RobC Sorry for the trouble you are going through. This issue has been fixed and an update will be available soon. Till then please co-operate with us.
  3. Anshu kumar

    Windows Hello issue

    Hey @ddebono, Thanks for writing in. This issue is already in our roadmap and fixed will be available in the subsequent update. Thanks!
  4. Hey @gabeweb, This issue is already in our top list and fixed will be asap. Your co-operation is highly appreciated.
  5. Anshu kumar

    Generated passwords don't work

    Hey @Przemuś Thanks for using Enpass. Please have a look at our user manual to know how Enpass works. Hope this helps!
  6. Anshu kumar

    [BUG] Incorrect TOTP value on Windows 10

    Hey @FuN_KeY This problem surfaces when the date and time on your devices don't match internet time. So please make sure that date and time are accurate on all devices (preferably set to automatic). Hope this helps!
  7. Anshu kumar

    Enpass canceling logout/reboot/shutdowns

    Hey guys, Thanks for sharing the details. I have noted down this issue in the tracker and notified the dev team to look into it. Till then please co-operate with us.
  8. Hey guys, I would like to share that recently, Google Chrome changed their signing certificate which leads to the failure of code signature verification in Enpass. We have implemented the fix and a new update will be rolled out asap. Meanwhile you can click Alllow button and continue. Thanks!
  9. Hey @david Sorry for the trouble you are going through. I have noted down this website and notified the dev team to look into it. Till then please co-operate with us.
  10. Anshu kumar

    Search finds false matches

    Hey @mdovey, It seems that your entry has one password field in the saved web-form. Please click on the "Web-Form" on the info page and check if there is any password field having the same password.
  11. Anshu kumar

    Remove custom icon?

    Hey @Joey J. Hopefully before the end of this month. Cheers!
  12. Anshu kumar

    Connection is not using the default proxy setting

    Hey @Federico Fortini, This issue has already been fixed. Can you please let me know the OS version and Enpass version which you are using so that we can investigate further. Thanks for your co-operation.
  13. Anshu kumar

    Enpass 6 Portable availanle?

    Hey @OLLI_S, The portable version of Enpass 6 is already in the development phase. Till then please co-operate with us.
  14. Anshu kumar

    Change Enpass vault location

    Hey @Marco Michalski, You can change the Enpass database location in Enpass Advanced settings. Hope this helps!
  15. Anshu kumar

    Autofill reloads website instead of filling login form

    Hey guys, Thanks for writing back. I have notified the dev team to look into it. Thanks for your co-operation.
  16. Anshu kumar

    Auto email recognition

    It's already in our priority list and will be available with the subsequent update. Thanks!
  17. Anshu kumar

    Enpass 6.0.0 - Upgrade to Pro doesn´t work

    Hey @147selespeed, Sorry for the trouble you are going through. Can you please let me know which Windows 10 version are you using also, please let me know the country and region so that we can proceed further. Thanks!
  18. Hey @OLLI_S, Thanks for reporting this issue. I have noted down this issue in the tracker and notified the dev team to look into it. Thanks!
  19. Anshu kumar

    IOS 9.3.5 enpass 6.0.1 autofill not working.

    Hey @eddieb , Sorry for the trouble you are going through. Our dev team is looking into this issue. Till then I request you to please bear with us.
  20. Anshu kumar

    Change Enpass vault location

    Hey @Marco Michalski, Thanks for writing in. I would like to share that Windows Store apps store their data inside app sandbox and it's not possible to change the default location. To change the default location of the app, please download the Traditional version of Enpass from our website. Thanks!
  21. Anshu kumar

    Enpass canceling logout/reboot/shutdowns

    Hey @maetthew, Thanks for reporting this issue. Could you please let me know which Linux distribution name and version are you using so that we can investigate further. Thanks!
  22. Anshu kumar

    Userid and password are blanked out when using totp

    Hey @deroderuiter, Thanks for sharing the video. I have noted down this issue in the tracker and notified the dev team to look into it. Till then please co-operate with us.
  23. Anshu kumar

    Upgrade from 5 to 6 Causes Tuncation of Notes

    Hey @Ryushin, Sorry for the trouble you are going through. I have noted down this issue in the tracker and notified the dev team to look into it. Till then we request you to please co-operate with us. Thanks!
  24. Hey @Tobi, Sorry for the inconvenience caused to you. Can you please let me know your Ticket ID no so that I can check further. I assure you the problem will be fixed soon.
  25. Anshu kumar

    Not able to purchase Pro version

    We recommend that you contact Microsoft Store Sales and Customer Support to address this matter. Thanks!
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