Jump to content

Anshu kumar

Enpass team member
  • Content Count

    1,763
  • Joined

  • Last visited

  • Days Won

    118

Everything posted by Anshu kumar

  1. Hey @Raffaelo, Thanks for reporting this issue. I've noted down this issue in the bug tracker and notified the dev team to look into it. Thanks for your co-operation.
  2. Anshu kumar

    Latest Beta?

    Hey @RHPT, Can you please tell me precisely for which platform you want a beta so that I can help you in a better way. Thanks!
  3. Hey @Maarten Sorry to say but It's not possible to install outdated versions from the Google Play store. Thanks for your understanding!
  4. Hey @BrigoNortensson, We are really sorry for the trouble you are going through. We have checked this issue with the different WebDAV accounts and got some feedback from the customer that its working fine. It would be a great help if you can share the demo account of your WebDAV via PM so that we can check where the problem could be and try to fix asap. Thanks for your co-operation.
  5. Hey @nephilim, Can you please let me know which Proxy or Firewall client are you using so that we can investigate further. Thanks for your co-operation.
  6. Hey @Andrew Myers Sincere apologies that the issue took more time than expected. It's been resolved, and an update v6.1 with the fixes will be rolled out soon. Meanwhile please click on the Merge button. Thanks for your co-operation.
  7. Hey @Peter Suto, Hope you are doing well! We have tested this issue in our lab and were unable to reproduce it. It would be a great help if you share more details about the Remote desktop Machine and Citrix Virtual Desktops configuration which you are running so that we can proceed further. Thanks for your co-operation.
  8. Hey @pineman, Sorry for the confusion. This issue has been resolved, and an update v6.1 with the fixes will be rolled out soon. We appreciate your patience.
  9. Hey @nephilim The reason behind getting the error code 504056 is that Enpass is not able to access the internet. So please make sure the internet connection is stable on your device. In case if you are using proxy and then please try manual configure the proxy in Enpass Advanced settings. Also please try reconnecting the sync from Enpass settings. Hope this helps!
  10. Anshu kumar

    Sync doesn't work

    Hey @jjmrx, This issue has been fixed, and an update v6.1 with the fixes will be rolled out soon. Thanks for your co-operation.
  11. Hey @pio93qwertz, Thanks for your suggestion. I have noted it down and forwarded to the concerned desk for further consideration. Cheers!
  12. Hey @Bub_Bit, Thanks for writing in. No! I would like to share that Enpass is tied with Google Play services and can only be downloaded and purchased from the Google Play store. We strongly recommend users to install Enpass only from the respective app stores (Google Play Store in your case) as apps on Store are signed with developer certificates and delivery through it assures that software is genuine and not tempered. While installing Enpass from other websites or stores might put you in trouble of security risk like data theft. Cheers!
  13. Hey @Andrew Myers Sorry for the trouble you are going through. Please share some more info so that we can help you better. On which all devices (along with OS version) are you using Enpass? Which Enpass version are you using on each device? Which cloud services are you using to sync? Are you getting any error message or code while syncing? Does the Date and Time setting set to automatic on all devices? Thanks for your co-operation.
  14. Hey guys, Sorry for the trouble you are going through. This issue has been fixed, and an update v6.1 with the fixes will be rolled out soon. We appreciate your patience.
  15. Hey @Bowjest, Sorry, we made you wait this long. I just want to confirm that this issue has already been addressed to the Developers by our support team and I assure you it'll be resolved very soon. Thanks for your co-operation.
  16. Hey @srouleau, I'm sorry to hear that the workaround didn't help! I've noted down this issue in high priority and notified the dev team to look into it. Till then I request you to please co-operate with us.
  17. Hey @srouleau, I would suggest you please make Chrome as your default browser and then try sync if you haven't tried it yet and share your findings. It will sync item by item. Thanks!
  18. Hey guys, Please let me know which Enpass and 1Password version are you using so that we can investigate it further. Thanks for your co-operation.
  19. Hey @kellybrf Thanks for writing in. I would like to share that we have already rolled the beta version of Enpass for Chromebook. Hope this helps!
  20. Hey @srouleau, Sorry for the trouble you are going through. Please share some more info so that we can help you better. Which Linux version and Enapss version are you using? Have you installed two versions (Enpass 5 and Enpass 6) of Enpass on your system? Are you using a multiuser system? Which cloud services are you using to sync? What is your preferred browser and its version? Thanks for your co-operation.
  21. Hey @Bowjest, Thanks for the update. Our support team will analyze the logs and get back to you soon. Thanks for the co-operation.
  22. Hey @aa11, Thanks for your suggestion. I've noted it down and forwarded to the concerned desk for further consideration. Cheers!
  23. Hey @aa11, The suggested feature is already in our roadmap but at the moment I can't assure you any ETA. Thanks for your co-operation.
  24. Hey @CeePeeBee, Thanks for reporting this issue and we are sorry for the inconvenience caused to you. I've noted down this issue in the high priority and notified the QA team to look into it. Thanks for your co-operation.
  25. Hey @JoachimF, Thanks for sharing the details. I have noted it down and notified the QA team to look into it. Thanks for your co-operation.
×
×
  • Create New...