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Anshu kumar

Enpass team member
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Everything posted by Anshu kumar

  1. Hey @furx505 First of all, I would like to share that the first beta of Enpass 6 was released as a standalone app and was installed as a separate app on your device parallel to the existing Enpass app. But we've terminated the updates for Enpass 6 beta standalone app and recently pushed a new beta version over the current Enpass 5 app. Due to different data locations on the cloud, it's not possible to sync. And you are running the older beta version of Enpass on the Android device. The current version of Enpass on the Android device is 6.0.0.98. To get the new version over existing Enpass 5 app please follow these steps: Take the backup of Enpass data save it manually on the device. Uninstall Enpass Beta app. Now open Google Play Store --> Open the Enpass page and scroll down to the bottom of the page, you'll find the option Become A Beta Tester --> Tap Join now button. Now update the app and check. Hope this helps!
  2. Hey @furx505, Sorry for the trouble you are going through. Please share some more info so that we can investigate where the problem could be. On which all devices (along with OS version) are you using Enpass? Which Enpass version are you using on each device? Thanks for your co-operation.
  3. Anshu kumar

    Dropbox Sync on Andorid is not working anymore

    Hey @twisme, I want to share that Last Synchronized and Last Attempt are two different timings. Last Synchronized is the time when the actual syncing of data took place last time and the file was successfully updated on the cloud, while the Last Attempt refers to the time when Enpass looked for any changes in data on cloud (and there might be chances that it didn't find anything to sync and is not matching with Last Synchronized). This is why you see different time stamps for both. Hope this helps!
  4. Anshu kumar

    Just updated to 5.6.10 - what's new in this version?

    Hey @webmaster, Thanks for writing in. This update contains the minor bug fixes and renewed signing certificate of the app. Thanks!
  5. Anshu kumar

    Enpass Beta6 Unable to change language

    Hey @binghe, Sorry for the trouble you are going through. We haven't added Localization in the beta version of Enpass, however, it has already been done and will be available to you in the next update. Thanks!
  6. Anshu kumar

    A new Enpass beta for iOS is now available

    Hey @xarekate, Thanks for reporting this issue. Noted and notified the dev team to look into it. Already fixed and will be available in the next update. Cheers!
  7. Anshu kumar

    Open item close again

    Hey @sargan, Sorry for the trouble you are going through. Please let me know the following so that we can look into it. Enpass version Cloud services which you are using to sync. Thanks for your co-operation.
  8. Hey @Robert Merson, The support for Edge browser extension in the portable version of Enpass will be available in the next major update. Cheers!
  9. Anshu kumar

    Chrome extension: No auto-fill via touch

    Hey @jscgn This issue has been fixed and will be in the next update. Cheers!
  10. Hey @Captain_Eric Sorry for the trouble you are going through. I want to share that Last Synchronized and Last Attempt are two different timings. Last Synchronized is the time when the actual syncing of data took place last time and the file was successfully updated on the cloud, while the Last Attempt refers to the time when Enpass looked for any changes in data on cloud (and there might be chances that it didn't find anything to sync and is not matching with Last Synchronized). This is why you see different time stamps for both. Further, I would like to share that since Enpass 6 is based on a new architecture, it will only sync with Enpass 6, and not with previous versions. So, to test the sync functionality, you’d need to install the Enpass 6 beta on your other devices as well. Hope this helps!
  11. Hey @lammoth, Thanks for reporting this issues. I have noted it down and forwarded to the dev team to look into it. Thanks for your co-operation.
  12. Hey @saifer Sorry for the trouble you are going through. Please share some more info so that we can help you better. Which Android device and Android version are using? Which Enpass version are you using? Have you installed custom Rom on your device? Thanks for your co-operation.
  13. Noted. yes, it will! Since Enpass 6 is based on a new architecture, it will only sync with Enpass 6, and not with previous versions. So, to test the sync functionality, you’d need to install the Enpass 6 beta on your other devices as well. Thanks!
  14. Noted and forwarded to the concerned desk. Noted and notified the QA team to look into it. Thanks!
  15. Please PM your Email ID so that we can proceed further. Thanks for your co-operation.
  16. Anshu kumar

    Opera extention look.

    Hi Already implemented and will be available in the next update. Thanks!
  17. Hey @TechniSmart, Sorry for the trouble you are going through.This prompt means that you need to provide the master password of Enpass data present on the respective cloud (not your cloud login password). For more details please have a look at this FAQ. If the problem persists, please follow these troubleshooting steps: Turn off the sync from all devices. Login into GoogleDrive in any Browser--> Open Enpass Folder --> Select Sync_default.walletx file --> Rename it as oldSync_default.walletx. Now open Enpass and turn on the sync. Hope this helps!
  18. Anshu kumar

    Force close when generating password

    Hey @Meister, Thanks for reporting this issue. This issue has been fixed and will be available in the next update. Thanks!
  19. Anshu kumar

    adopt password from initial login

    Sorry to say no! You have to add it manually in the Enpass. Thanks!
  20. Hey @JeffB Thanks for the suggestion. We will consider it. Cheers!
  21. Hey @JeffB, Thanks for your suggestion. I'll happy to forward your feedback to the concerned desk for further consideration. Cheers!
  22. Anshu kumar

    Duplicate objects

    Hey @Thomas1, Yes, you can! To do so please have a look at the user manual. Hope this helps!
  23. Hey guys! We are incredibly excited to announce the first beta release of our most awaited update - Enpass 6. You're more than welcome to join us to help in building a better Enpass for you. This is the first beta version of Enpass for Windows to help you guys get a whirl of the latest features. We know the beta build will have features that are still in progress, the app will be less stable than you’re accustomed to. Feedback on stability, as well as any other performance issues you experience, is crucial and extremely appreciated. You can download and install the beta from here and for further information head straight to our blog post. Cheers!
  24. Anshu kumar

    Restore Purchase

    Hey @Fernando Schiavon This is the default behavior for testing the in-app purchases distributed through TestFlight, and you will be asked to purchase again (even if you have purchased the pro) but you won't be charged again. It will be a free purchase! Thanks!
  25. Anshu kumar

    iCloud sync - issue

    Hey @jiricekc, Please share some more info so that we can help you better. Which iOS and OSX version are you using? Which Enpass version are you using on each device? Thanks for your co-operation.
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