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kylealanr

Sync Issues 5.4.1 and 5.5-BETA

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I'm having issues syncing with any of the sync providers on app version 5.4.1 and 5.5-BETA on Fedora 25. I am able to launch the browser and authenticate, but the desktop app says that it is unable to connect to the internet. I can try and curl or WGET the URL prefilled in the browser after authentication, and the connection is refused on this port. I have my firewall, iptables, and selinux disabled and it doesn't make a difference. I can provide any additional logs or information if needed, but I cannot find anything pertinent on my own.

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Hi @kylealanr,

I am sorry for the inconvenience you are facing while syncing.

It seems that Enpass is unable to access the internet and proxy could be one of the reason. If you're behind proxy, you need to enable it for Enpass also from Enpass Settings --> Advanced --> Connection --> Manage Settings. For more details please have a look at our user manual.

Hope this helps!

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