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Chris_HH

Family Purchase for mobile apps in iOS

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Good day!

I purchased (lifetime) the iOS app using my Apple ID which is registered as a Apple ID family account today. The link to the Mac App on my Mac using my email address works smooth. I expected that the iOS version can be used to the same vault on another family member Apple ID iPhone. Long story short: I purchased the iOS app on one family device and expected that the iOS app is also included in the lifetime license as it is a family sharing app. 

However, when I loaded the app on my wife's iPhone, the app did not seem to be also unlimited? How to change that?

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Hello @Chris_HH,

Good day and welcome to the forum!

Please note that purchasing Enpass isn't under the purview of family sharing. Please read our website's help article here. You can, however, restore your purchase on wife's device by using the same email with which you registered your purchase under Enpass account settings on wife's device.

Thanks. 

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