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Kashish

Enpass team member
  • Content Count

    39
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    1

Everything posted by Kashish

  1. Hey Enpass users! We have an update regarding the "Fingerprint" issue. While our dev team is looking into this issue, you can try the below steps to unlock Enpass with fingerprint on Samsung mobiles:Go to device Settings --> Biometrics and Security --> Biometric Preferences --> Preferred Biometric --> Select Fingerprint as preferred biometric. Let us know if this helps! We'll share an update once we have fixed this in the app. Thanks!
  2. Hello @Idoki, Thanks for using Enpass! We apologise for a bad user experience and regret the inconvenience caused! Please share the issue you're facing; we'll readily look into the concern. You can mail us your query at support@enpass.io. Awaiting your reply!
  3. Hello @Andy Fore, Thanks for using Enpass! Our team has already taken note of this issue and we are looking towards a resolution. We request you to co-operate with us. Thanks!
  4. Hello @Darrell, Thanks for choosing Enpass. Yes! You can "Sync" all your devices simultaneously. Make sure you use the same cloud account (Drive, Dropbox etc.) on each device. All items of PC will be available on mobile devices once Sync is enabled. Let us know if you face any issues! Thanks!
  5. Hello @ProXy, Thanks for using Enpass. Yes! You can certainly enforce strict URL matching in Enpass. Open Enpass Settings, Go to Browser menu and check Match URL Hostname option. Please let us know if this helps! Thanks!
  6. Hello @Gilrich, Thanks for using Enpass. We're excited to know that you used the latest Enpass Beta feature - 'Website icons'. Website icons are already available on Desktop. Please find the link to download latest Enpass Beta version on desktop Let us know your views! Thanks !
  7. Hello @JasonHK, Thanks for using Enpass. Our team has taken cognizance of this issue and are working towards a resolution. Meanwhile, we'll suggest you to use Enpass stable version. If you face any other issue, please let us know. Thanks.
  8. Hello @awlks, Thanks for using Enpass. We've fixed this issue in our latest Beta release. Please try installing latest Beta Linux version from here. Please let us know if the issue still persists. Thanks!
  9. Hello @Wenuy, Thanks for using Enpass. We appreciate your effort in providing us inputs for improvement in our product. We've forwarded your suggestions to our dev team. Thanks!
  10. Hello @loveworksdotcom, Thanks for sharing your inputs. The "import with .csv" issue is already highlighted with our QA team. We will share an update about it soon. We have fixed bugs with Enpass auto-fill functionality and the improved functionality will be available in latest Beta update which will be rolled out soon! Please ensure that Enpass application is running in background and you have the latest browser extension installed. If you still face any issue, please write to support@enpass.io along with the details (OS version, Enpass and extension version). Thanks!
  11. Hello @modelator, Thanks for using Enpass. Certain users reported websites that required additional parameters in URL for log-in to websites. We have however, forwarded your request to the concerned team. Thanks!
  12. Hello @robboot, Thanks for using Enpass. Please note that this is a temporary issue with iCloud services and we request you to please wait for some time and try again. Thanks!
  13. Hello @davidc, Thanks for using Enpass. We apologise for such experience. We have sent you a personal message. Please check your message inbox. Thanks.
  14. Hello @Peter T., Thanks for using Enpass. We have received your request on our support portal with ticket ID - 106931. Please check your mail box for further communication and resolution of the issue. Thanks.
  15. Hello guys, Thanks for using Enpass. Our team has taken note of this issue and we are looking towards a resolution. Thanks.
  16. Kashish

    Error Code 304

    Hello @Ivan Hofer, Thanks for using Enpass. We have sent you a personal message, please reply.
  17. Hello @K.YOSHINO, Thanks for using Enpass. Please share any error message you face while trying to update Enpass. Thanks.
  18. Hello @TREMOR, Thanks for choosing Enpass. We've considered your suggestions and forwarded them to the development team. You can however, remove custom icons manually(one custom icon at a time). Thanks for your patience and co-operation.
  19. Hello @loveworksdotcom, Thanks for using Enpass and reporting this issue. We've forwarded the issue to the concerned team for a fix. We'll let you know once there is a resolution for this. Thanks for your patience and co-operation.
  20. Hello @flittingstone, Thanks for using Enpass. It's annoying to see that auto-save feature is not working smoothly and we'll be happy to help! While we are reproducing the issue at our end, we'd recommend you to try disabling "Adguard" temporarily and try re-entering the login information. Make sure that Enpass application is running in the background. We'll let you know as soon as we have an update. Thanks.
  21. Hello @Comeylo, Thanks for using Enpass. Please try disabling finger-print for Enpass from app security settings and re-enable it later to check if this fixes the issue. Thanks.
  22. Hello @DPN, Thanks for using Enpass. Please note that editing webform mappings is in our roadmap for future releases. Thanks.
  23. Hello @misteurz, Thanks for using Enpass. Please note that currently we have no plans to support Opera touch. Meanwhile, you can use Enpass keyboard or other browsers that Enpass supports. Thanks.
  24. Hey @Stoneheach, Thanks for using Enpass. If you wish to exit Enpass completely, you can use "Ctrl+Q" key shortcut. This will close Enpass and won't minimize it. Thanks.
  25. Hello @atygert, Please note that with the release of version 6, Enpass uses the App folder in Drive for synchronization which saves the data internally. It's hidden and can only be accessed by the app. To view Enpass file, please follow these steps: Open Google Drive in any browser --> Click on Setting icon --> Click on Settings --> Manage Apps --> Enpass I hope this helps.
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