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agent92

Enpass crashes and feezes Firefox

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Some days ago Firefox started to freeze for around 1 minute regularly, sometimes as much as every 3 minutes it would freeze for one minute. I noticed that if I deactivate the Enpass plugin it stopped freezing. So I ran without the plugin for a while and thought I would activate it again to see what happens. It worked for a few hours but then my browser froze again. When it did I noticed Enpass stopped responding also and it later crashed. If I tried to restart Enpass again it wouldn't, nothing happened when I clicked the Enpass icon. I had to restart Windows in order to get Enpass running again.

I'm running:

Firefox 74 64 bit

Windows10 1903

Enpass 6.4.0 (632) from the Windows Store

Enpass 6.4.0 Firefox plugin last updated March 4.

 

Anyone else experienced this issue? I can't tell if it started after a certain update, it's been going on for X days but recently got a lot more frequent.

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Hi @agent92,

Sorry for the trouble.

We've released an updated version of Enpass. Could you update the app to the latest version and let us know if you're still encountering the same issue with the app?

Thanks.

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