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Credentials invalid on ios app


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Credentials invalid on ios app

Hi Guys,

i have webspace at a german webhoster - domainFactory. I created a webdav user for sync the data(base) between ipad, iphone and my notebook (windows 10).

At first i installed Enpass on my notebook and configured sync with my webdav credentials - works. After that i installed the app on my iphone/ipad. Afterwards i want to test the sync function of enpass. I entered the same webdav credentials as before. But on ipad/iphone i get a error message (in german).



Autorisierung fehlgeschlagen.

Überprüfen Sie Ihren Benutzernamen und Passwort.

I Credentials are right. I open safari on both devices, open the webdav server url, enter the username/password and see the enpass directory.

How can i collect more information for the support team to find the problem?




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