Tom12345 Posted August 4, 2020 Report Share Posted August 4, 2020 I recently upgraded Windows to the latest version and it broke my Enpass installation. I uninstalled the app and tried to install from Windows marketplace, this kept giving me an unknown error so I downloaded the 32-bit version from Enpass website and installed successfully. However, I am now no longer able to access my vault. I am confident that I know my master password but it is not being accepted (which now worries me that I do not know the password...) I have Enpass installed on my Android phone and on a 2nd Windows computer. Is there any way to access the master password from one of these devices or to download the database and install it in a new user account? Link to comment Share on other sites More sharing options...
Tom12345 Posted August 4, 2020 Author Report Share Posted August 4, 2020 Please close this post. I resolved the problem. I was, of course, using the wrong master password Link to comment Share on other sites More sharing options...
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