thomasma Posted October 9, 2017 Report Share Posted October 9, 2017 Hi! The desktop client on Mac version 5.6.2 crashes several times a day. Sometimes it crashes even when opening it the first time. Please help. I have attached some of the error below: Process: Enpass [961] Path: /Applications/Enpass.app/Contents/MacOS/Enpass Identifier: in.sinew.Enpass-Desktop Version: 5.6.2 (118) App Item ID: 732710998 App External ID: 823709177 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Enpass [961] User ID: 501 Date/Time: 2017-10-09 11:39:45.429 +0200 OS Version: Mac OS X 10.12.6 (16G29) Report Version: 12 Anonymous UUID: 1748B9CB-8A5C-EDEA-C055-D1CDEE6FA454 Time Awake Since Boot: 12000 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000006c00720010 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0] VM Regions Near 0x6c00720010: mapped file 000000012a9b5000-000000012c23c000 [ 24.5M] r--/r-x SM=ALI --> MALLOC_NANO 0000600000000000-0000600000e00000 [ 14.0M] rw-/rwx SM=PRV Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libqsqlcipher.dylib 0x0000000116e4bd87 0x116e45000 + 28039 1 in.sinew.Enpass-Desktop 0x000000010e7610a5 0x10e72c000 + 217253 2 in.sinew.Enpass-Desktop 0x000000010e958892 0x10e72c000 + 2279570 3 in.sinew.Enpass-Desktop 0x000000010e7e919a 0x10e72c000 + 774554 4 org.qt-project.QtCore 0x00000001100aaebc QMetaObject::activate(QObject*, int, int, void**) + 876 5 in.sinew.Enpass-Desktop 0x000000010e95844c 0x10e72c000 + 2278476 6 org.qt-project.QtCore 0x00000001100aaebc QMetaObject::activate(QObject*, int, int, void**) + 876 7 org.qt-project.QtCore 0x00000001100aae11 QMetaObject::activate(QObject*, int, int, void**) + 705 8 org.qt-project.QtCore 0x00000001100a3f00 QObject::event(QEvent*) + 48 9 org.qt-project.QtWidgets 0x000000010f255956 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 294 10 org.qt-project.QtWidgets 0x000000010f258415 QApplication::notify(QObject*, QEvent*) + 5941 11 org.qt-project.QtCore 0x0000000110077c84 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 164 12 org.qt-project.QtCore 0x00000001100cf272 QTimerInfoList::activateTimers() + 1266 13 libqcocoa.dylib 0x0000000110e05752 0x110de4000 + 137042 14 com.apple.CoreFoundation 0x00007fffb6bd2321 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 15 com.apple.CoreFoundation 0x00007fffb6bb321d __CFRunLoopDoSources0 + 557 16 com.apple.CoreFoundation 0x00007fffb6bb2716 __CFRunLoopRun + 934 17 com.apple.CoreFoundation 0x00007fffb6bb2114 CFRunLoopRunSpecific + 420 18 com.apple.HIToolbox 0x00007fffb6112ebc RunCurrentEventLoopInMode + 240 19 com.apple.HIToolbox 0x00007fffb6112cf1 ReceiveNextEventCommon + 432 20 com.apple.HIToolbox 0x00007fffb6112b26 _BlockUntilNextEventMatchingListInModeWithFilter + 71 21 com.apple.AppKit 0x00007fffb46aba54 _DPSNextEvent + 1120 22 com.apple.AppKit 0x00007fffb4e277ee -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2796 23 com.apple.AppKit 0x00007fffb46a03db -[NSApplication run] + 926 24 libqcocoa.dylib 0x0000000110e0635f 0x110de4000 + 140127 25 org.qt-project.QtCore 0x0000000110074051 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 401 26 org.qt-project.QtCore 0x00000001100782f5 QCoreApplication::exec() + 341 27 in.sinew.Enpass-Desktop 0x000000010e7dcaa5 0x10e72c000 + 723621 28 libdyld.dylib 0x00007fffcc33a235 start + 1 Link to comment Share on other sites More sharing options...
Denis Posted October 16, 2017 Report Share Posted October 16, 2017 Same here! Link to comment Share on other sites More sharing options...
bytegetter Posted December 14, 2017 Report Share Posted December 14, 2017 Same here Link to comment Share on other sites More sharing options...
Guest Akash Vyas Posted December 15, 2017 Report Share Posted December 15, 2017 Hey guys, Sorry to hear about the trouble you're going through. But the good news is, our dev team is currently working on a new update for fixing this issue and it'll be rolled out soon. Cheers! Link to comment Share on other sites More sharing options...
Richt Posted January 6, 2018 Report Share Posted January 6, 2018 Great to hear, any idea when, I love encase, but the constant crashes are killing me :-) Link to comment Share on other sites More sharing options...
craigjward Posted February 16, 2018 Report Share Posted February 16, 2018 I'm seeing the same issue in 5.6.3 on mac. Error report looks the same Link to comment Share on other sites More sharing options...
Javier Posted February 16, 2018 Report Share Posted February 16, 2018 (edited) Another crash. Process: Enpass [81782] Path: /Applications/Enpass.app/Contents/MacOS/Enpass Identifier: in.sinew.Enpass-Desktop Version: 5.6.3 (138) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Enpass [81782] User ID: 501 Date/Time: 2018-02-16 17:25:22.138 +0100 OS Version: Mac OS X 10.13.3 (17D47) Report Version: 12 Anonymous UUID: FC4EAF6B-46D4-B1BB-1EF4-ABCAAD17E16A Sleep/Wake UUID: 712CDB09-D4E8-4080-9381-A28A2CE26F1F Time Awake Since Boot: 590000 seconds Time Since Wake: 1200 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: EXC_I386_GPFLT Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0] Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 in.sinew.Enpass-Desktop 0x000000010b94eda4 0x10b810000 + 1306020 1 in.sinew.Enpass-Desktop 0x000000010b94a20d 0x10b810000 + 1286669 2 org.qt-project.QtCore 0x000000010d264ebc QMetaObject::activate(QObject*, int, int, void**) + 876 3 org.qt-project.QtCore 0x000000010d25df00 QObject::event(QEvent*) + 48 4 org.qt-project.QtWidgets 0x000000010c38f956 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 294 5 org.qt-project.QtWidgets 0x000000010c392415 QApplication::notify(QObject*, QEvent*) + 5941 6 org.qt-project.QtCore 0x000000010d231c84 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 164 7 org.qt-project.QtCore 0x000000010d289272 QTimerInfoList::activateTimers() + 1266 8 libqcocoa.dylib 0x000000010fb5f752 0x10fb3e000 + 137042 9 com.apple.CoreFoundation 0x00007fff313b5721 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 10 com.apple.CoreFoundation 0x00007fff3146f0ac __CFRunLoopDoSource0 + 108 11 com.apple.CoreFoundation 0x00007fff31398260 __CFRunLoopDoSources0 + 208 12 com.apple.CoreFoundation 0x00007fff313976dd __CFRunLoopRun + 1293 13 com.apple.CoreFoundation 0x00007fff31396f43 CFRunLoopRunSpecific + 483 14 com.apple.HIToolbox 0x00007fff306aee26 RunCurrentEventLoopInMode + 286 15 com.apple.HIToolbox 0x00007fff306aeb96 ReceiveNextEventCommon + 613 16 com.apple.HIToolbox 0x00007fff306ae914 _BlockUntilNextEventMatchingListInModeWithFilter + 64 17 com.apple.AppKit 0x00007fff2e979f5f _DPSNextEvent + 2085 18 com.apple.AppKit 0x00007fff2f10fb4c -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 19 com.apple.AppKit 0x00007fff2e96ed6d -[NSApplication run] + 764 20 libqcocoa.dylib 0x000000010fb6035f 0x10fb3e000 + 140127 21 org.qt-project.QtCore 0x000000010d22e051 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 401 22 org.qt-project.QtCore 0x000000010d2322f5 QCoreApplication::exec() + 341 23 in.sinew.Enpass-Desktop 0x000000010b8c7725 0x10b810000 + 751397 24 libdyld.dylib 0x00007fff58cac115 start + 1 Edited February 16, 2018 by Javier Link to comment Share on other sites More sharing options...
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