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I Paid for premium but have not received any activation email

Abboud
in Registration and Purchases

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Hello,

I paid for the Enpass 12-Month Premium on 13/9/2020 but until now it still shows lite on my devices!!! I paid through PayPal.

I have sent an email to the support since 5 days including the payment information but I have not received any answer.

I'm not satisficed at all, very slow support!!!

Regards

Hey @Abboud

Welcome to the forum!

It seems that we haven't received your mail earlier. We regret the inconvenience, but we're here for help now. Please share the purchase receipt or order ID of the premium subscription via personal message on forum or at support@enpass.io along with this forum link so that we can help you better.

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