Logging in to software not possible

[Michail]

Hello together!

I have changed from "Keepass" to "Enpass". Enpass works very well for websites. But with software passwords there seem to be problems.
I use "Starmoney". When starting the software I have to enter a password (only one password). With Keepass this was no problem, but with Enpass it doesn't work.

Is it also possible in Enpass - and if so, how?

Thanks!

[Pratyush Sharma]

Hi @Michail,

Enpass does not auto-fill login info on desktop apps.

It does however auto-fill on mobile apps. If you are facing problem on the mobile version of Enpass, please share the following details so that we can investigate where the problem could be:-

• On which device (along with OS version) are you using Enpass?
• Which Enpass version are you using?

[Michail]

10 hours ago, Pratyush Sharma said:

• On which device (along with OS version) are you using Enpass?
• Which Enpass version are you using?

Thanks @Pratyush Sharma!
I use Windows 10 Pro (1909).
I use Enpass 6.5.0 (700) on the desktop + browser plugins.

[Pratyush Sharma]

Hi @Michail,

Thanks for sharing the details.

Please share the details of the website on which you are facing this issue to investigate it further.

[Michail]

4 hours ago, Pratyush Sharma said:

Please share the details of the website on which you are facing this issue to investigate it further.

Thanks @Pratyush Sharma

What kind of website?! StarMoney is not a website, but a desktop software.
Please read my OP again!