I cannot get auto fill to work on much of anything in Edge withDesktop and Extension. Need some troubleshooting tips

[ELECTRICPURPLE]

Single click(as user guide says) does not fill out any forms.  I am using Win Desktop Enpass Premium and Edge extension.  where can I find a definitive user guide that explains exact steps to use the program, for forms and cc info?

 

[Pratyush Sharma]

Hi @ELECTRICPURPLE,

Sorry for the inconvenience caused to you.

Please revert to us with the answer to the following queries and we will get it sorted out for you:

• On which device (along with OS version) are you using Enpass?
• Which Enpass and Enpass extension version are you using?
• Which Vivaldi version are you using?
• Are you facing the same problem with other browsers too?
• Are you using any Antivirus or third-party security-related extension?

[ELECTRICPURPLE]

I reading other discussions I found that my import from 1Password did not fill in Enpass bankcard data properly.  When I created new entries directly into Enpass bankcard templates it works just fine.  Thanks!!

[Garima Singh]

Hey @ELECTRICPURPLE

Thanks for notifying us.

On 12/21/2020 at 2:54 AM, ELECTRICPURPLE said:

where can I find a definitive user guide that explains exact steps to use the program, for forms and cc info?

You can find find the user manual of Enpass using this link.