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Elisabeth Hecker-Mazère


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On 12/29/2020 at 11:23 AM, Garima Singh said:


  1. Which Enpass version are you using?
  2. Are you getting any error message while enabling/using the Touch ID?
  3. Are you encountering the issue with other apps as well?


I encountered the same problem:

1. Enpass 6.5.2 (726)

2. In Enpass' settings the option for "Touch ID" is disabled with a comment below "Touch ID isn't enabled on this device.Learn more". The link isn't correct either, btw. (https://www.enpass.io/biometric-not-available/).

3. No other apps are showing problems with using the Touch bar on my MacBook Pro (16", 2019)


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I am also experiencing the same problem. Same mac and software configuration. The problem occurred immediately upon updating with Big Sur. With Catalina it worked well.

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