Loris Posted January 14, 2018 Report Share Posted January 14, 2018 Dear Enpass-Team, I purchased the full version of your app and now want to sync it via iCloud. I installed enpass on both my mac and my iPhone 8, both with newest OS updates. The following problem exists on both devices: I enter the master password/fingerprint unlock the app and then it says: Please enter master password for iCloud sync. I enter the 100 % same password I used to enter the app. The window for entering the password pops up again and again and again on the app on iPhone and on mac. I thought: Okay, lets enter the password again, maybe I was wrong. But I was not: Even if i type the password into a textedit document on mac, then paste it in the Enpass-app to unlock the app (it works), then hit paste again at the sync-settings, it still does not work. I do not understand that. This is a problem that costed me about one hour of time trying to fix it. I am getting slightly upset, especially since I bought the full version of the app. Thanks Loris Link to comment Share on other sites More sharing options...
Krit Posted February 28, 2018 Report Share Posted February 28, 2018 Hi, you might have to fill-in the password previously used for the database. If you previously used another password, the database will have that password. Link to comment Share on other sites More sharing options...
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