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Enpass won't start


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My enpass app on win 10 doesn't start at all.

I launch the app from start menù normally but today there's no way to let it run.

this is what I see....

I think I must try other app, I use it for work and payed for something that work ....

enpass block.png

enpass attività.png

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Hi @Giuliano,

Sorry for the inconvenience caused to you.

Please let us know the following details so we can help you better:

  • Are you using any Antivirus/firewall?
  • Did you changed the Enpass data default location?
  • Did you change the location for auto backups, like somewhere on network?
  • Are you facing this issue after the latest update? If no, then please let us know from which version you are facing this issue.
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Hello Pratyush,


  • I'm using the windows default program for firewall/antivirus
  • I don't change the data location 
  • I don't change nothing in my backup or network
  • I've this issue sometimes randomly

today the app work fine but this cannot be the right way to operate, I need to use it for work every day many times a day and if this doesn't work well I must pass to another wallet

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  • 1 month later...

same thing is happening to me right now. i just downloaded and installed to see if that would help, but i'm getting the same result. enpass not responding, program manager shows 0% utilization of cpu & disk.

only antivirus i have installed is the built-in windows security. i haven't changed any enpass settings in months, maybe years.

running windows 10 home, 20H2, build 19042.1052.

thank you!

UPDATE: enpass finally started to respond, after something like 5 minutes of being frozen. wow.

Edited by bunnyhero
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