bunnyhero

The wording of that dialog needs to be made clearer. It is INCREDIBLY confusing and ambiguous! Why does this happen? What is the root cause of this? If it just happens randomly, it doesn't exactly make me feel confident about the reliability and security of this service

same thing is happening to me right now. i just downloaded and installed 6.6.2.827 to see if that would help, but i'm getting the same result. enpass not responding, program manager shows 0% utilization of cpu & disk. only antivirus i have installed is the built-in windows security. i haven't changed any enpass settings in months, maybe years. running windows 10 home, 20H2, build 19042.1052. thank you! UPDATE: enpass finally started to respond, after something like 5 minutes of being frozen. wow.

aha, thank you! at one point i wondered if the feature was limited to the app store version, but i couldn't find anything in the documentation that mentions that.

hi! thanks for the reply. i don't know what happened to my email to support. i didn't even get an auto-reply with a support ticket? i updated to 6.6.1 but i don't have an "unlock with apple watch" in my enpass settings. not sure what to do.

I am using Enpass 6.6.0 on my MacBook Pro 13". I use Touch ID to unlock Enpass without any problems. I understand that Enpass 6.6.0 should allow me to unlock with my Apple Watch (as mentioned in https://www.enpass.io/blog/general/enpass-for-desktops-brings-breach-monitoring-unlocking-with-apple-watch-and-more/ ). I already use my Apple Watch to unlock my MacBook. However, Enpass 6.6.0 never prompts me to use my watch to unlock. Is there something else I need to do? I wrote to support back in February. I wrote again a week or so later. Also contacted on Twitter. Absolute silence from support, which is disappointing. Anyone have any tips of things to try? Computer: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) (MacBookPro16,2) macOS Big Sur 11.3 Watch: Apple Watch Series 4 (MU6D2VC/A) watchOS 7.4.1

the beta fixes it for me as well

something weird is happening with Dropbox sync on my Mac as well.

i keep encountering this exact same issue, ALL THE TIME. it's infuriating. why is the enpass extension not using the same data that's in the actual enpass app? is there something wrong with the way the app shares data with the extension? ideally they would be using LITERALLY THE SAME DATABASE. why are there two things that need to be kept in sync, especially since there's no way to manually sync the app extension with the main app?? also it's EXTREMELY distressing that this question has gone unanswered for literally months.

a few days ago i noticed that my macbook wasn't going to sleep automatically on battery power. i ran pmset -g assertions and found the following line in the output: pid 94794(Enpass): [0x0001d87f000198fe] 01:27:02 PreventUserIdleSystemSleep named: "Enpass Assistant." i quit the enpass app, and relaunched it, and the PreventUserIdleSystemSleep assertion went away. however, a few hours later, the assertion returned. why is enpass preventing my mac from going to sleep on idle?

it's not working for me on macOS-- my macbook has been sitting in my backpack for a couple of hours, yet when i woke it back up, enpass was still unlocked, despite me setting it to lock after 15 minutes of system inactivity.

Oh awesome! That totally works and is fine with me

Enpass 6 does not respond to changes in dark mode: it only uses the current dark mode setting when it starts up. Steps to reproduce: Turn on dark mode in Mojave Launch Enpass 6 Observe that Enpass windows (including popups from browser extension) are in dark mode Turn off dark mode in Mojave Expected Result: Enpass and browser extension windows switch to light mode. Actual Result: Enpass and browser extension windows remain in dark mode.

I was asking for a keyboard-only way to do this. Right click copy & paste is not "keyboard-only."

Never mind, I found it! (uncheck "Automatically Login After Filling Details")

Is there a way to disable auto-submit in the browser extension? I just want Enpass to fill in the fields, not do the submit. I know that's how I had it set in the older versions. Auto-submitting makes password change forms really awkward.

In older versions of Enpass on Mac, I could do this: Click on menu bar icon Navigate with arrow keys to desired item Type cursor right to view more details on the item Cursor down to the password row Hit 'Enter' to copy it to the clipboard In Enpass 6.0.0, steps 4 and 5 no longer work. Is there any way to accomplish this on Enpass 6? And if not, can you please add a keyboard-only way of doing so soon? I am starting to regret this update

I updated to Enpass 6.0.0. In the desktop app, in Settings->Browser, it says "You can manage the shortcut from the settings of the Enpass extension in your browser." However, when I view the settings in the Safari browser extension, I can't find any setting for keyboard shortcut.

it's even more jarring when i'm using the keyboard shortcut while focus is in a password field. the popup shows up by the field, but when i choose an entry, it opens a new tab instead of filling in with the entry i selected.

ah, thank you! i wasn’t aware of all of these versions!

hi @Akash Vyas, on windows 10, i'm using Enpass 5.6.2. here are the results with my browsers: Chrome (with extension v 5.5.0): works! Microsoft Edge (with extension v. 5.5.1): works! Firefox 56 (with legacy extension v 5.4.3): works! Firefox 56 (with prerelease extension v5.5.0.2): doesn't work ("Enpass Connection Error") Firefox 57 beta (with prerelease extension v5.5.0.2): doesn't work ("Enpass Connection Error") as for security software, i'm running Windows Defender. thank you!

alas, the new extension is not working for me on windows 10 home, firefox developer edition 57.0b6 (64-bit). i've got the enpass desktop app running, "enable browser extensions" turned on, "verify browsers" turned off (tried both on and off). restarted both firefox and enpass app, but i still get "Enpass Connection Error" when i click on the enpass toolbar button

awesome, thank you! this is working great for me so far (macOS 10.12.6, firefox developer editon 57.0b3 (64-bit))

i see, that makes sense. but i still think there are way too many clicks required to get to the password. on the other hand, i have discovered (on the mac) that i can use the keyboard to navigate the UI-- hitting ENTER when the password is focused copies it to the clipboard. this is easier and quicker for me.

+1 please. or at least make the touch ID button a lot bigger, or let me navigate to it with the keyboard. clicking on the small menu bar icon, then navigation to the small touch ID icon, is way more friction than necessary. thank you

i agree: right now it feels like it takes too many (somewhat accurate) clicks to copy a password.