Kev_ Posted August 13, 2021 Report Share Posted August 13, 2021 (edited) Hi, I bought a Lifetime Premium license on the website but I used the wrong email address to link the license to. I logged in to the Enpass iOS app with my old email address and clicked change but it didn't transfer the license over - it just created a Lite account using my new correct email address. I sent an email to email@example.com containing my old email address (with the license linked), the new correct email address & a PDF with my purchase confirmation. Got assigned ticket number ECS-22510. Will support be able to transfer the license to the correct email address? Thank you. EDIT: Support fixed it. Thanks! Edited August 14, 2021 by Kev_ 2 Link to comment Share on other sites More sharing options...
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