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Posted

When I click on the Enpass browser extension icon I now get an error page saying 403 error.  See attached screenshot.

This used to just open a small version of Enpass.

 

Using Brave Browser on Windows.  

Thanks

Alan

EnpassError.jpg

Posted

Hi @alanj,

Welcome to the Enpass Community.

17 hours ago, alanj said:

When I click on the Enpass browser extension icon I now get an error page saying 403 error.

Error 403 signifies that the browser’s code signature isn’t verified. This error might occur in a mixed environment when browser is running and is recently updated in the background and newly open browser windows/tabs uses the updated version. Please restart your browser if any authorization/pairing prompt is shown and complete the process.

Also would recommend you update the Enpass App to its lastest version from here If the problem persists, please let us know the following details so that we can help you better. 

  1. On which device (along with OS version) are you using Enpass? 
  2. The versions of your Enpass, Enpass extension and Brave Browser are you using? 
  3. Are you facing the same problem with other browsers too? 

    #SI-2127
Posted

Many thanks.  Seems like the browser had indeed updated in the background and a restart sorted it.

All working now and I have even got rid of the annoying blue box, so happy.

Cheers

Alan

  • Like 2

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