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Desktop App force closing


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I encountered a strange issue with the Windows App v6.8.2 (1084), which I'm currently using on two Asus VivoBook S15 notebooks.

In one of those the App is running flawlessly, but on the other one it's constantly force closing. I tried with uninstall and re-install, but the issue remains the same.

Both PCs running on Windows 11 Home 22H2 version, the OS build no. is 22622.450.

Could you help me to solve this issue, so I can use your App in both of my PCs?

Thanks in advance!

Best regards,


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Hi @MPeter,

Thank you for reaching out to us.

Please share the screen recorded video of the issue you are facing (in DM), this might help us to iron out the issue. Also, I have duly noted your feedback and all the details have been forwarded to our concerned team for further investigation. I will update you on this as soon as I receive any updates from the team regarding the same.

In the meanwhile, your patience and support are highly appreciated.

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