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Posted

Hi @jade

Our team is looking into this concern for you but in order to successfully replicate this issue on our end, we will require some additional information in this case -

  1. Please share your iPad device details, and pencil hardware you are using.
  2. Is the Enpass app not responding to Apple pencil at all or does it occur sometimes?

We appreciate your cooperation in this matter.

 

Posted

Using ipad air 5th gen and pencil 2nd gen

Specially with small buttons the pencil causes the issue and sometimes with other operations too

The scrollers are pretty difficult to operate using pencil

Also the handwriting recognition doesn't work on text fields 

Posted

Hi @jade

As our team addresses the matter you've brought to our attention, could you kindly provide a brief video illustrating the issue? This video would greatly assist us in visualizing the glitch's workflow. (Feel free to share the video with us via support@enpass.io and reference this forum.)

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