arigldstn Posted July 21, 2016 Report Share Posted July 21, 2016 Hi guys, I'm trying to completely uninstall Enpass from my Windows 10 Pro machine to start a new vault after forgetting my master password. The problem is that even after I uninstall the program properly and make sure the Enpass folder has been removed (and even restart the machine), once I re-install the software instead of getting the initial prompts to create a new vault or restore, etc, I'm immediately sent to the old master password login screen. How do I COMPLETELY remove Enpass from my system, old vault and all? thanks! Ariel Link to comment Share on other sites More sharing options...
Ak Posted July 21, 2016 Report Share Posted July 21, 2016 Hi Ariel You can try these steps: Quit Enpass(if running). Go to user Document Folder-->select Enpass Folder-->delete it. Now when you open Enpass it will display welcome scrren Link to comment Share on other sites More sharing options...
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