arigldstn Posted July 21, 2016 Report Posted July 21, 2016 Hi guys, I'm trying to completely uninstall Enpass from my Windows 10 Pro machine to start a new vault after forgetting my master password. The problem is that even after I uninstall the program properly and make sure the Enpass folder has been removed (and even restart the machine), once I re-install the software instead of getting the initial prompts to create a new vault or restore, etc, I'm immediately sent to the old master password login screen. How do I COMPLETELY remove Enpass from my system, old vault and all? thanks! Ariel
Ak Posted July 21, 2016 Report Posted July 21, 2016 Hi Ariel You can try these steps: Quit Enpass(if running). Go to user Document Folder-->select Enpass Folder-->delete it. Now when you open Enpass it will display welcome scrren
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