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Posted (edited)

Hi, since the chrome uptade 69.0.3497.100 the extension doesn't link with the software. I tried reinstall everything but no changes.

I'm using windows 10 and Enpass 5.6.19

Edited by Eik0_
Posted

Hi @Eik0_

Sorry for the trouble you are going through.

We tried to reproduce in our lab with given configuration and everything seems to work fine here. To investigate further, we need some help from your side. Please let us know:

  • Windows 10 build version.
  • Are you facing the same problem with other browsers too?
  • Are you using any Antivirus or any third party security-related extension?
  • Are you using multiple user accounts on your system? If yes, does this problem appear in the admin account or otherwise?

Thanks for your co-operation 

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