Terry Posted January 9, 2019 Report Share Posted January 9, 2019 (edited) I purchased Enpass UWP for $10 for two reasons: Open with Windows Hello Sync to my Windows Mobile device Enpassed promised that those of us who purchased the UWP version would not be disappointed with the update to Enpass 6. Enpass 6 automatically (without requiring permission) updated and replaced the UWP version. Results: I can no longer sync with my Windows Mobile device I have to pay again for Premium features to enable Windows Hello I paid a "one-time fee" for a "lifetime license", and yet after a few months the features I originally paid for have been made void or have to be re-purchased in the new version. The only argument for forcing us to pay again for "premium features" is that Enpass 6 and previous versions are completely different products. But the fact that the Microsoft Store automatically updates Enpass 5/UWP to Enpass 6 contradicts that argument. If they really were "completely different products" then I could choose between them, or go back and reinstall the "completely different product" . . . but it has been removed from the Store. I feel misled by Enpass. I am greatly disappointed in this price policy. They have lost my trust. Reply here if you feel the same . . . maybe it will gain attention and hopefully a positive response. Edited January 9, 2019 by Terry 1 Link to comment Share on other sites More sharing options...
Damasta Posted January 9, 2019 Report Share Posted January 9, 2019 Interesting, Microsoft Store didn't update our Enpass UWP automatically. We had to install V6 manually, resulting in BOTH V5 + V6 being installed. In any case, I'd prefer V6 to just work and provide the same slick, simple UI and user experience that the UWP had. The fact that you always need to enter the master password once after restarting the device is ultra-annoying. Link to comment Share on other sites More sharing options...
rich26 Posted January 16, 2019 Report Share Posted January 16, 2019 On 1/9/2019 at 2:50 PM, Terry said: I purchased Enpass UWP for $10 for two reasons: Open with Windows Hello Sync to my Windows Mobile device Enpassed promised that those of us who purchased the UWP version would not be disappointed with the update to Enpass 6. Enpass 6 automatically (without requiring permission) updated and replaced the UWP version. Results: I can no longer sync with my Windows Mobile device I have to pay again for Premium features to enable Windows Hello I paid a "one-time fee" for a "lifetime license", and yet after a few months the features I originally paid for have been made void or have to be re-purchased in the new version. The only argument for forcing us to pay again for "premium features" is that Enpass 6 and previous versions are completely different products. But the fact that the Microsoft Store automatically updates Enpass 5/UWP to Enpass 6 contradicts that argument. If they really were "completely different products" then I could choose between them, or go back and reinstall the "completely different product" . . . but it has been removed from the Store. I feel misled by Enpass. I am greatly disappointed in this price policy. They have lost my trust. Reply here if you feel the same . . . maybe it will gain attention and hopefully a positive response. Correct. No trust. Total rip-off. 1 Link to comment Share on other sites More sharing options...
tentimes Posted January 17, 2019 Report Share Posted January 17, 2019 Rip off. Link to comment Share on other sites More sharing options...
figgyc Posted January 26, 2019 Report Share Posted January 26, 2019 I bought it too and it would be nice if there was an option to refund. By the way, here's a link to reinstall it: https://www.microsoft.com/en-gb/store/p/enpass/9wzdncrdfqjs/0010 Link to comment Share on other sites More sharing options...
PJHenry1216 Posted February 1, 2019 Report Share Posted February 1, 2019 On 1/22/2019 at 10:15 AM, pineman said: If you don't want to pay, install the previous version - simples! Not if you want to keep cross-platform capability, which was a feature of the lifetime license. Android Enpass v6 *cannot* sync with UWP Windows v5. The UWP app becomes unsyncable with any other platform if it's v6. This is not mentioned and therefore once Android updates, the ability to go back one version is gone. So your "simple" fix is simply not true by any stretch. 1 Link to comment Share on other sites More sharing options...
PJHenry1216 Posted February 1, 2019 Report Share Posted February 1, 2019 The biggest problem I have is that cross-syncing is broken. This also wasn't very clearly stated at any time. My phone is set to automatically update apps. I've never had to worry that a lifetime license would suddenly expire previously so I didn't bother to make sure I always check every app update on my phone that it won't break my apps on other platforms. 1 Link to comment Share on other sites More sharing options...
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