Windows 10 laptop doesn't sync with android ENPASS

[Lucas Salamanca 0]

Hi,

I'm using Enpass in a Windows 10 laptop and in an android OS, both are saved in the same Cloud (googledrive) and both seam to have diferent databases, they doesn't have the same information. I don't know what to do anymore.

Thanks

[Anshu kumar 292]

Hi @Lucas Salamanca,

Sorry for the trouble you are going through.

Please let me know the following so that I can help you better.

• On which all devices (along with OS version) are you using Enpass?
• Which Enpass version are you using on each device?

NOTE: Since Enpass 6 is based on a new architecture, it will only sync with Enpass 6, and not with previous versions. So, to test the sync functionality, you’d need to install the Enpass 6 on your other devices as well.