Optical problem with Safari Extension

[G4l4h4d]

Hello,  

if I click the extension button on the top,  then I see a small Enpass screen in a bigger red screen.

What could this be?

Thanks in advance!

 

 

Edited June 21, 2019 by G4l4h4d

[ChrisS]

This is really an annoying problem, which makes Enpass almost unusable. But it can be also the other way around. The text is too large (see attached screenshot).

It is also very cumbersome that Safari keeps asking whether Enpass is allowed to connect to Safari. This happens even if browser authorizing is disabled.

Enpass developers, please solve these issues!

, 

 

Edited June 30, 2019 by ChrisS

[Anshu kumar]

23 hours ago, ChrisS said:

This is really an annoying problem, which makes Enpass almost unusable. But it can be also the other way around. The text is too large (see attached screenshot).

 

This issue has been fixed and update with the fixes will be available within this week.

23 hours ago, ChrisS said:

 It is also very cumbersome that Safari keeps asking whether Enpass is allowed to connect to Safari. This happens even if browser authorizing is disabled.

 

I have noted down this issue and notified the QA team to look into it.

Thanks for your co-operation.

[ChrisS]

Unfortunately v6.11 does not solve the issue (at least with Safari).

[ChrisS]

Hello Anshu,

The problem with the wrong scaling seems to solved with v6.12.

However, the problem that the Enpass Extension keeps asking for authorization is not yet fixed.

Do you want me to open a new thread for the authorization issue?

Chris

[Anshu kumar]

Hey @Chris S,

Sorry for the unpleasant experience.We have tested this issue in our lab and were unable to reproduce it. To investigate further on this issue I want little input from your side so please let me know the following:

• Which Safari and Enpass extension version are you using?
• Which MacOS version are you using?
• Are you facing the same problem with other browsers too?

Thanks for your co-operation.

 

[ChrisS]

Hi Anshu,

I have the same issue currently on two systems.

1. macOS Mojave 10.14.5 (18F132), Safari 12.1.1 (14607.2.6.1.1), Extension 6.1.2

2. macOS Catalina 10.15 Beta (19A512f), Safari 13.0 (15608.1.34.1.1), Extension 6.1.2

I have not yet tried out other browsers. But I will do now.

Chris