August 22, 20196 yr 1. Go in Chrome to passwords, choose export, select "Copy to Enpass". 2. Nothing happens Edited August 23, 20196 yr by Idoki
August 23, 20196 yr Hi @Idoki, Sorry for the trouble you are going through. Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass and Chrome version are you using? Thanks for co-operation!
September 14, 20196 yr Author Ping.. I, as a paying customer, am not really satisfied with the support. It takes ages for any reply, and fixing issues is not the strong side of the team either.
September 16, 20196 yr Hello @Idoki, Thanks for using Enpass! We apologise for a bad user experience and regret the inconvenience caused! Please share the issue you're facing; we'll readily look into the concern. You can mail us your query at support@enpass.io. Awaiting your reply!
September 17, 20196 yr Author On 9/16/2019 at 9:09 AM, Kashish said: Hello @Idoki, Thanks for using Enpass! We apologise for a bad user experience and regret the inconvenience caused! Please share the issue you're facing; we'll readily look into the concern. You can mail us your query at support@enpass.io. Awaiting your reply! What do you mean? What should I share? The issue is in this thread.
November 26, 20196 yr Author Months later, no useful input from the devs.. I was right when I had my concerns buying software from India...
November 26, 20196 yr Author I'm actually considering reporting the developer in the Apple Store. Also money back will be a topic, this is useless, my issues are just being ignored for months.
February 1, 20215 yr Author Hey, it still doesn't work on my device 1.5 years after reporting. Please share a video on how to export Chrome Passwords to Enpass on iOS.
February 2, 20215 yr Hi @Idoki, Sorry for the trouble you are going through. Currently, export/import feature is not available on mobile phones, however, the same feature request is already in our roadmap. You can import data in Enpass using any the free desktop app. To do so, please have a look at the detailed steps in our user manual that will help in importing the data.
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