Hello,

I noticed that when I use keyboard shortcut or click on Enpass extension icon in Chrome then after choosing login its details are filled in in the page's form but Chrome focus is lost and I have to click the browser window in order to be able to submit login using keyboard.

I found the issue has been reported previously and reportedly fixed but it stills occurs on my machine.

Best regards,

Piotr

Hey @Piotrek

Sorry for the inconvenience. 

In order to help you with this, I'm going to need some information from you. So please let me know:

• On which device (along with OS version) are you using Enpass?
• Which Enpass and Extension version are you using?
• Are you facing this problem on a specific website (if so please mention its URL) or all of them? 

Awaiting your response.

Ciao.

Hello @Akash Vyas

I use:

• Mac OS X Sierra 10.12.6
• Chrome 59.0.3071.115
• Enpass extension  5.4.3
• Enpass Mac OS app 5.5.7 (98)

The issue occurs for all websites.

Best regards,

Piotr

 I'm experiencing the same issue. On all different websites.

My specs:

• Mac OS X Sierra 10.12.
• Chrome 60.0.3112.113
• Enpass extension 5.4.3
• 5.5.8 (102)

Edited September 11, 20178 yr by Eversor

Hi guys,

Sorry to hear about your trouble and we apologize for the inconvenience. We have tested this issue in our lab with the same configuration of the device but were unable to reproduce this issue. However, our testing team is already looking into it and we will keep you updated on it.

Thanks for your cooperation.

Hello @Anshu kumar,

Could I provide you more information that would help in investigating the issue? (log files etc).

 

Best regards,

Piotr

Hi @Piotrek 

Thank you so much for your help in digging out this issue. To investigate further, we would like an online Skype session with you for which I have sent a PM to you with the Skype details. Please reply there on your availability.

Thanks for your co-operation!