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New Firefox for Android

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Hi @ki5678olr6tgk,

Sorry for the inconvenience caused to you.

It would be a great help if you can explain this scenario a bit more, it will help in a clear understanding of the problem before further proceedings.  A screenshot, would be great. Also, let us know following details:

  • On which device (along with OS version) are you using Enpass?
  • Which Enpass version are you using?
  • Which Firefox version are you using?
  • If possible, please share the screenshot of the Enpass autofill settings.
  • Author

I have the most up to date versions of the apps, my apps update automatically. The problem is that the autofill popup next to the credentials fields appear and disappear rapidly, thus I can't use the autofill option and I need to go to Enpass and copy-paste to the login fields. I'll have a look at autofill options and will report back.

Device: Nokia 7.1, Android OS: latest with July patch. Firefox: 79.0.5 (Build #2015758619), Enpass: 6.5.0.390

Addition: I tried to screencap the autofill options but screen capture is prohibited in the app. I'm using Android autofill service, other tick boxes are unchecked. I also can't screencap the issue since I can't screencap sub-second flickering of the autofill invoking box.

Edited by ki5678olr6tgk
Device, OS, Firefox, Enpass plus screencap info

Hey @ki5678olr6tgk

Thanks for reporting this issue. I have forwarded your inputs to the QA team to identify the issue. To make a video or screenshot of it, you may use another device to capture the image/video and  you can share it with us.

Thanks for your cooperation.

Hey @ki5678olr6tgk

I would like to share that the QA team has found the issue and now our Dev team is looking into it towards a fix. Your co-operation will be highly appreciated. Thanks.

  • 2 weeks later...

Hi,

I have the exact same issue with

Android 10 on a OnePlus 6

Firefox 80.1.2 (Build #2015761283)

Enpass 6.5.0.390

Here is a screencast: https://1drv.ms/v/s!AnZDDAK9zYn_gvt2dNw-4_EhBKLEIQ

Must of the time it flickers up a short time and disappears again. There are some circumstances the overlay is visible as I would expect it but I can't reproduce this behavior because it seems pretty random to me.

Would be great to get a fix for that

 

Hey @Daniel B.

Welcome to the forum!

Thanks for sharing your inputs. Would like to share that our team is already working on the same towards a fix. Please stay tuned for the new update and let us know if the problem still persists after the updated version.

Thanks for understanding!

  • 2 weeks later...

I like to report that I am having the same issue. Has the fix been implemented?

Thank you, as long as someone is working on it..

 

Paul

 

Hey @paulsiu

Thanks for the patience.

 On detailed analysis we found that the flicking of auto fill pop up is caused by Firefox & Auto fill framework miss-communication bug. All password managers are behaving same way. There is little we can do but to wait for a fix from Firefox. Thanks!

Hi @Garima Singh

Thank you so much for taking care of this.

Is there a bug report / ticket? Maybe I can provide something useful.

Just let me know.

Cheers, Daniel

 

Edited by Daniel B.

  • 4 weeks later...

I want to provide an update. 

On the nightly version of Firefox the flickering has been fixed. 

Although the website domain does not seem to be getting passed to Enpass afterwards.... It never matches any of your logins you have manually search through the full list

Thanks for the update. I can confirm the fix. I also can confirm that the domain matching feature does not work. I get only the item for the Firefox sync login.

  • 4 months later...

Hey @Lox_

Thanks for writing in.

I have checked this with my team and found that the issue is caused by Firefox & Auto-fill framework miss-communication. Enpass is unable to identify the domain, so doesn't show the matching entry. Once the developer of the app sets up the domain or package name, Enpass will work as expected. 

Thanks!

  • 2 months later...

Still unresolved. When can we expect a fix?

Firefox is quite popular. I believe it falls within your responsibility to communicate with Mozilla to the extent that this is necessary to enable usability of your app. Without autofill, Enpass is hardly usable at all.

Hi @Jonathan,

I can understand your concern and apologies for the same. As @Garima Singhhas mentioned the issue is Firefox specific and they do not expose the url using which Enpass could have suggested the matching items.

Thanks!

  • 3 months later...

Try to use the latest Chrome browser app on your device... :)

  • 1 month later...

2021 about to end and this is still not fixed.

Glad that I did some research before giving Enpass my money... Bitwarden and 1password both work fine with Firefox.

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