I'm trying to use LibreWolf (a Fork of Firefox) and I am getting "Error 403"  Has anyone tried this with LibreWolf?

 

Edited May 10, 20223 yr by robert.endicott

Hi @robert.endicott,

Thanks for reaching out to us.

This error might occur in a mixed environment when the browser is running recently updated in the background and newly open browser windows/tabs use the updated version. Please restart your browser. If any authorization/pairing prompt is shown, please complete the process.

Also, disable and enable the Browser extension from the Browser settings of the Enpass app. Now open Enpass App--> Click on Settings-->Go to Browser--> Disable the first option under "Browser Authentication".

If the problem persists, please let us know the following so that we can help you better.

1. On which device (along with OS version) are you using Enpass?
2. Share the versions of the Enpass App and Enpass Extension you are using?
3. Are you facing the same problem with other browsers too?
4. Are you using any Antivirus or third-party security-related extension?

Check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache": Edit > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:Edit > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

 

Regards,
James

On 5/11/2022 at 11:46 AM, Gulshan Dogra said:

This error might occur in a mixed environment when the browser is running recently updated in the background and newly open browser windows/tabs use the updated version. Please restart your browser. If any authorization/pairing prompt is shown, please complete the process.

Also, disable and enable the Browser extension from the Browser settings of the Enpass app. Now open Enpass App--> Click on Settings-->Go to Browser--> Disable the first option under "Browser Authentication".

If the problem persists, please let us know the following so that we can help you better.

1. On which device (along with OS version) are you using Enpass?
2. Share the versions of the Enpass App and Enpass Extension you are using?
3. Are you facing the same problem with other browsers too?
4. Are you using any Antivirus or third-party security-related extension?

Hello,

Unfortunately this error still occurs at my place. Trying the suggested ways to fix it as shown above do not help.

1. On which device (along with OS version) are you using Enpass?                          - Laptop, OS Win 10 22H219045.4170
2. Share the versions of the Enpass App and Enpass Extension you are using?      - Enpass 6.9.5.1639; Ext. 6.9.4.2
3. Are you facing the same problem with other browsers too?                                  - No
4. Are you using any Antivirus or third-party security-related extension?                - No (MS Windows 10 Defender)

@theCultThank you for letting us know about this and sharing your feedback that even after disabling the "Browser Authentication" option, the issue persists. Let me reach out to the Enpass technical team. Could you also please share the LibreWolf browser version you are using?

Actually, I have been wrong - after disabling the "Browser Authentication" option everything is working fine. I am sorry for the misunderstanding.

BR