June 27, 2025Jun 27 As the subject says, I'm all up to date, a lot of the times opening a web browser, mainly Firefox, I'll get the browser popup to link Enpass with the browser, sometimes that's the end of it until I close and re-open the browser, but sometimes Enpass just crashes, then when restarting it, it's asking for a crash report to be sent, which I do (and have done 3 times) recenlty I've seen a little update and thought, oh, maybe they know and fixed it, but alas, no. Is there anything I can check on either Enpass or Firefox to stop it doing this?
July 1, 2025Jul 1 To help us investigate this further, we kindly request you to report the issue to our support team at support@enpass.io. When you reach out, please include the following details: Enpass app version Firefox version Your operating system and version A brief description of when the crash occurs Any recent changes made to your system (e.g., updates, extensions) Our support team will look into this and assist you further. Thanks again for your patience!
July 4, 2025Jul 4 Author I will do this next time i have the pop up and the crash at the same time, it's very intermittent.
July 16, 2025Jul 16 Thank you for sharing the crash details. We'll follow up with you directly via the support ticket.
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