After a couple of weeks, the Enpass App for Android 16 (Google Pixel 😎 gets very slow on startup. It takes ~ 10 seconds to unlock my vault.

I tried clearing cache: did not improve

Afterwards, I tried clearing storage: this worked, but comes close to a full reinstall.

So there seems to be a bug that storage (not cache) accumulates over time and makes the app extremely slow/unusable.

Please fix this, Enpass team.

I’ll quickly ask our Technical Team to investigate this behavior and share their findings with you. I’ll keep you updated on any developments, and if we require additional details, I’ll reach out via this ticket.

Enpass sincerely appreciates your support and patience regarding this issue.
#SI-4560

To help us investigate the issue on our side, could you please provide the following details:

• Total number of vaults in your Enpass account

• Whether any of your vaults are synced to a cloud service

• Size of your backup file

• Number of attachments in your vaults

• Your current Enpass version

You can share these details to support@enpass.io so that we can investigate it further from our end.

@Tarun Singh Rawat thanks, I sent the required information to support@enpass.io

Hi, I have the exact same bug, any luck finding the issue? Over time, the app becomes so sluggish it's near unusable.

Clearing Enpass app storage temporarily resolves the issue, until the app progressively becomes slow again. 

Finally someone with the same problem. I reported the bug to the support team and I will send a screencast/video the next time it opens slowly.

If you already have a video, feel free to send it to support@enpass.io

Unfortunately I went through the (painful) reinstall of the app recently, as it had become unusable once again. When it's back, I'll share with the support team. I'd say this has been going on for a good month. 

For what it's worth, I'm also on Android 16, but with a Samsung S24 Ultra, and Enpass Version 6.11.17.1210. 

@Amandeep Kumar & @Tarun Singh Rawat - any progress on this annoying issue, please? 

Enpass Technical Team is still investigating this issue and will share their findings with you as soon as possible. I’ll keep you updated on any progress

Hello @Amandeep Kumar, any progress on this issue? It is back again on my phone and it's really made Enpass unusable again. 

To help us investigate this issue further, we’ll need a few additional details, as we’re currently unable to reproduce the problem on our end. Could you please share the following information with us?

• Total number of vaults in your Enpass account

• Whether any of your vaults are synced with a cloud service

• Size of your backup file

• Number of attachments stored in your vaults

• Your current Enpass version

Please email these details to support@enpass.io, and also include a link to this forum post in your email, as it helps us identify the source of the issue. Our team will review the information and investigate it further from our side.