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Showing content with the highest reputation on 12/27/20 in all areas

  1. It seems it's hopeless. This topic is pretty old now and the windows app continues to crashes regularly. I really like to ask the developers this serious question: what disables you to fix those crashes and make the app stable like on any other platform? Im sure you get hundreds of crash reports each day, so you should have more than enough information about the problem. What hinders you to fix this? Why can't the application catch those excetions and handle them accordingly instead of letting the app just crash? I really can't get it. This is the only app I ever encountered in my 30 year IT carrear that is just not able to fix their crashing problems. Rather poor I would say.
    1 point
  2. Hello @Garima Singh, no, I DO NOT UNDERSTAND and also have the feeling that you have unfortunately not even bothered to read through the posts. You are using a generic copy-and-paste answer, which you also posted here for example: https://discussion.enpass.io/index.php?/topic/14342-concern-about-the-free-pro-upgrade/page/2/&tab=comments#comment-62741 I find it very unfortunate that you don't answer the questions asked and hope that you or another Enpass member might make the effort. This unfortunately gives the feeling that Enpass doesn't care about its customers and is being waved off with standard answers. A premium LIFETIME model IS offered. As an Enpass Pro user, how can I switch to it? I bought the Pro version on several devices at the time to get ALL thus also FUTURE updates AND FEATURES. Lifetime to me means all new features and updates as long as the software is around. Since Enpass is still around, I should get all the new features. With the Pro version all updates AND FEATURES were already promised. Who guarantees that the new Premium Lifetime will include ALL features in the future? And who guarantees that the promise will not be broken again? I would be very happy if an Enpass team member could respond with an answer related to my questions and statements and not again with a general standard answer! It seems to be not only me so that I do NOT UNDERSTAND the handling of existing Pro customers and simply find extremely unfriendly! Especially the standard answer of @Garima Singh has really brought me to boil over.
    1 point
  3. I am very dissatisfied, I totally get why it was done, but breaking promised and trying to avoid the problem by just making "premium" service to have all the features makes me want to switch my password manager to another one. If you feel like lifetime plan doesn't work, then remove it, but the ones who got it they deserve in keeping it. Making more payment forms is just a very anti consumer move.
    1 point
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